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Current known technical issues - updated as of 8/4/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Refund

So I canceled an order before it shipped because I found out it wasn't the correct item I was looking for. I was issued a refund, and now there's a pending charge on my account for the exact amount that was already refunded, and said money is now bei...

Cannot login to ebay Australia, can login to community

Cannot login to ebay Australia, this problem has been happening over recent months.I can login to community so letting ebay know that service has failed.Sellers sending wrong items or not sending at all.Costing me too much in failures.

traffic is down across the board

I posted a screenshot of the sudden drop in traffic in an ebay forum and multiple sellers screenshot all mirror the same drop. Is there a glitch currently?

Ebay customer service Step in policy are negative and

Ebay customer service Sept in are not following up with ebay Policy about when a ebay member ask them to call back ebay customer service are not they're telling you to email and send messages to ebay and then when ebay customer service will get back ...

Ebay is double dipping fees on BOGO sales. How many people are affected?

I have BOGO sales and the buyer must use the cart to get the promotion applied.Sometimes it appears on my seller hub as 2 separate transactions, I never bothered investigating because if I was doing buy 3 get 1 free usually the free one would show up...

change email

I changed my email address and while I have had the new one several years when I try to change it Ebay says it belongs to someone else. How can I convince them it is me?Thanks Carmen

Weird things going on

Anyone else seen weird things going on with eBay right now? First of all when I search for something the results were coming up like full screen. Then I went and searched by category and when I was trying to sort by buying format the only options wer...

Seller and buyers both cant accept offers- recurring problem

This is extremely irritating. It happens at random, a seller will make me an offer and when I try to accept I get the "oops, something went wrong" error message if on the app and "there was an issue processing your request" in Chrome or other browser...

Please verify yourself to continue. infinitely!

Fix your new feature "Please verify yourself to continue"In example I want to leave feedback, you ask me to login Then you ask me to "verify myself to continue" I'm putting puzzle on a place and see such thing: If I click Cancel - nothing happens.If ...

"We've updated messaging. Try it now", Not Working!

Today, i saw at my "Messages" page "We've updated messaging. Try it now" I clicked "Try it now" several times, but nothing happens. So anyone else have the same problem? or just me?!

Resolved! All My Drafts Have Disappeared. What is going on?

This is the second time that this has happened to me. This time 4,000 drafts disappeared within a matter of hours after I had been working on them. None of the listings were over the 75 day rule. Most are from November 3-15. In fact, I had created a ...

Bring back the "add another discount level" to Sale Event

The multi level discount sale event (one Discount Sale event that contains multiple percentages off) has been scrapped by ebay as another "improvement" AND without notice to Sellers. This helpful feature from the Seller Hub has made consolidating dis...

Sales completely crash after changes made to site and app

Sales have been steady for the past two weeks, then all of the sudden, they decided to make the unnecessary, ridiculous changes, and poof!! All gone.. down 90% as of 530pm central.

Offer declined?

I currently have one item for auction on eBay. When I have looked at it daily it has seemed to have had no action other than lookers and watchers. Today I got an email telling me that I had an offer, so I opened it and responded. When I opened the Ma...