Report eBay Technical Issues

Forum Posts

Sorted by:

Resolved! Store Listings Not Displaying

I turned my vacation settings off this morning, but hours later the only items showing in my store are the 5 new ones I listed today. Although I can see all of them through the My eBay Selling interface, my items also aren't searchable. Please help!

Cannot access my store

I am trying to get into my store. It sends me to a Register my account page. When I try to register it tells me that I am already registered. How do I access my store?

US Customer service

What happened to US based customer service. We were going to get our own US based concierge to take care of our customer service needs.

Printing postage takes ages again

I have a small window after 3pm to ship all my orders in time for the last collection so when it takes 5 minutes to print each label you're making 15 items late and giving me potentially 15 bad feedback. This is not a sustainable business model. Plea...

Resolved! No sales 4 days in a row due to ebays screw up...... This is getting out of hand....

PDT instead of GMT in watchlist

In the new Watch List layout ending time of auctions are now shown in PDT instead of my local time in GMT. That is a major annoyance for us in the EU. I haven't been able to find any settings to change this behavior. Please reinstate local time...

For ebay staff about Late Shipment Rate Issue

Im having a problem with my late shipment rate. The 2 from july 6th and the 2 from july 7th where shipped out on time but the mailman didnt scan them, and they didnt end up getting scanned until the next day. this has been happening a lot lately sinc...

ALL lists tab under WATCH list is gone - Please replace this option to scroll through ALL Lists

There was (yesterday) a tab under Watch list on my selling page where I could click ALL lists and scroll through everything I saved to different lists all on one page (to check when auctions ended) across multiple categories. Today the All list tab i...

Notifications won't go away

Since last eBay app update on my iPhone, notifications won’t go away unless I not only open the notifications tab, but also click each and every notification to open it up and load the page. It never used to be this way, only the notifications tab ne...

Resolved! Cannot upload pictures to a new listing

I've been trying to create a new listing but can't upload any pictures. I've downsized the pictures thinking it may be the size, twice, no go. Tried one at a time, both sizes, no go. Tried saving a draft and going back to add the pictures, no go. Tri...

Long-time Store links broken!

Classic eBay stores which are customized are supposed to function until some time next year. I've started hearing from my store owner/eBay seller design clients about broken links to custom pages and store searches. The long-time links may have been ...

Best Offer Calculated Shipping Cost: Buyers Only Seeing Smallest $ Amount

Over the past couple of days I have had a couple of best offers which I accepted. Both came to me that when checking out a higher shipping cost was present. When I asked the shipping eBay told them they would pay verses what the checkout told them, t...

Can't complete my listing - It takes me to the draft

Hi, I'm trying to create a Listing but when I press "List item" the website takes me to the draft page. My listing is there as a draft and if I try it again I get the same result. No errors are displayed. I am dispatching my item from New Zealand.I a...

Screen Shot 2018-07-24 at 9.28.58 AM.png

Phantom Re-Lists

This has happened dozens of times. I'll sell something, and there it is again, re-listed all by itself. When it sells again, I have to apologize to the buyer that there was a mistake. This makes me look like I don't know what I'm doing. I've been on ...