Report eBay Technical Issues

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View Counter Not Working

Been 5+ days an the VIEW counter is not working. I use this as to relist the item the less views it may not get relisted. So this is a tool I use Ebay!!!!!!! So work overtime until you fix the problem.

Manage Promotions - Skipped Price

So, I have not seen this notice when I am trying to run a sale. Is this an ebay issue or user issue. I wish to run a sale on some items that I adjusted pricing on and am now getting a "skipped price" notice. The items with the "skipped price" will no...

Cannot Promote Listings Through Promotions Tool

Recently the policy of not allowing a listing to be promoted if it has been listed OR edited within the laast 14 days was put into effect. I am writing because I have spent 4 hours over 3 days on the phone w/ Customer Service. Not only were they unhe...

Some of my photos are being dropped

In the past few weeks I found several of my listing with photos missing. I know they were uploaded when I listed the item. Today a buyer could not see a photo that was visible to me when I viewed the listing.

cancellation policy

why does ebay have a 1hr cancellation policy if sellers do not have to comply with this policy by marking an item "shipped"? BUYERS ACCIDENTALLY MAKING A PURCHASE WITH THE ONE SWIPE OPTION CAN NOT CANCEL AN ITEM PURCHASED BY MISTAKE and will be requi...

What will be done for those affected by technical issues recently?

I wasn't affected by the disappearing photos bug, but did have a couple of others. One was just an inconvenience, not being able to see the number of views on items -- though that does impact business since it's important to gauge customer interest. ...

EBAY....PLEASE ADVISE.....ASAP

View counter working.....salesView counter not working....no salesOne day a listing has 50 views..the next day it has 18. How does this even happen ??My store/items are not live for extended periods of time. What can I do to fix this? What do I have ...

Restocking fees disappeared..?

We charge 20% of restocking fees in returns, after receive the item we have to make a refund, we had the option to select with or with out restocking fees, but now we dont see that option any more, we have to make a full refund, what happened..??

trying to open a no payment claim

I have an Item that the buyer has not paid for. I have sent an invoice, emailed several times still no response. I have tried to open a claim with ebay so I can get my fees back. and all I get is ooops something went wrong. anyone have any ideas

Sales figures not updating

I have had a few sales today and yesterday but the overview shows that I have had no sales. Is this a technical issue that is being worked on now?

Not receiving saved searches

I haven't received my saved searchers emails in two months. My buying has dramatically slowed which is what eBay deserves. First, I checked these forums and tried several suggestions. They did not fix the problem. Next I called ebay, telling the repr...

eBay Bulk Shipping Label Printing IS HOPELESSLY BROKEN!!!!

This has been happening for more than 18 months... Earlier today I went to print shipping labels and was presented with this: Note where it says above "...a shipping label couldn't be printed on eBay" and "Please go to a local post office to mail the...

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Found another Glitch: Listing Promotions & your 50 Free/month Don't Connect when Relisting!

If you do bulk relist over the amount of what you have a left of your Promotion listing sale and you have some of your 50 free left it will CHARGE you because the promotion software doesn't connect to your 50 monthly free. I caught it before I relist...

Notifications not appearing on Android devices

Hello,I recently bumped into an issue of not seeing notifications about bids and messages from buyers on my Android .Here is how I fixed it .Settings > manage apps > eBay > other permissions and turn "show on lock screen" onIf anyone has another fix ...

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Add to the collection of glitches: Ended items re-listed on their own!

I am one of the many affected by the technical issues. Don't ask I have them nearly all. Here is a new one to add to this wonderfull collection: Over the last month or so I had to end some items which then I re-made them with a new https friendly tem...