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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

"system unavailable" when trying to ship, but only on one order

I get the message: "System Unavailable. We're having trouble processing your request. Please try again later." when I try to print postage for one order. All the other orders I had this morning worked just fine - I was able to buy and print postage f...

Access Denied you don't have permission to access "http://www.ebay.com" on this server.

You don't have permission to access "http://www.ebay.com/" on this server.Reference #18.5ac90845.1517652939.4036ec0d This started yesterday, then i could get on, now access denied again. i guess i can look at this as, i will save a lot of money. i WA...

View counts are showing -1?

This has happen 3 times within the week. Why? Does anyone know?

unable to checkout

When using the Apple app, For several weeks I have not been able to confirm order to pay for items. Called support and was told to to long into regular site not mobile app to pay for items. What’s wrong with the app and when will it be fixed?

problems with make offer.

see this posting.https://community.ebay.com/t5/Technical-Issues/Make-an-Offer-button-in-my-auction-not-working-is-this-a-problem/m-p/28164236/highlight/false#M37711 Anyone know what "customer requirements ! " means?

negative feedback

Don't believe 100% positive feedback! It is positive because ebay doesn't let to leave negative. I tried to write negative about some products that are defective or won't work and attached pictures, I tried to make other buyers aware of sellers who m...

Inappropriate use of eBay messages

My ex husband is using eBay as a means of contacting me by finding things I’m selling and sending me messages, pretending they are a question about the item. I have contacted eBay already, who haven’t done anything to help, and me blocking him doesn’...

Site problem

All seller listings I have tried this evening are returning "seller ID not found" when attempting to look at other listings by the same seller across the site in all categories I have tried.

Best offer not working

I CANNOT MAKE A BEST OFFER WHEN ON MY IPad CAN SOMEONE PLEASE TELL ME IF THIS IS A KNOWN ISSUE AND WHEN IT WILL BE FIXED???????

people in india and other countries where only a valid mobile # is required using incorrect email

If a person signs up for an ebay.in account and only has a valid phone number, it appears that ebay does not verify the email address the person used to verify registration. Is this correct?

Updated eBay app now says "Too Many Requests" upon sign in

Not sure what happened..but I updated the app (seriously wish i didn't) and now i can't seem to sign onto the app at all..i tried to download apk files to revert back to an older version and it says "Too many requests" what do i do to sign on again.....

Unable to contact sellers

Hello,When I try to contact a seller on Ebay I get the following error message:' We're sorry we couldn't find an answer for you. Unfortunately, this seller is not able to respond to your question. We suggest reviewing the item again to see if your an...

Resolved! Unsold listings Search status: Not relisted keeps including all already relisted items

Unsold items that have been relisted from as far back as October 2017 are showing and unsold items that have become unlisted in last few days are not showing.

Signed Out of eBay Account, Logged into Different ebay Account, It is Showing the Other Acct Info!

So I just posted about a glitch with the number of views showing up on my selling list as dashes, signed out of that ebay account. Signed into a different eBay account and that different account is showing my user name from the account I signed out o...

warning message blocked by eBay

Just trying to help a member NOT get ripped off and tried to send the following message: "Just in case you don't go back to the community, that Paypal "invoice" is almost certainly FAKE. Call paypal and verify before you ship and lose out. If the ite...