Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Watch list in eBay app gone and doesn't work

Sometime in March 2018 the app watch list is empty and will not work. Tried emptying all Chrome and Google cache and data files and no help. I have version 5.0.0.34, please, any help much appreciated.

Subscription page broken?

Anyone else having an issue when trying to visit the subscription page? When I go to it its not coming to an error screen and asks me to check the announcments board. When I check the accouncment board its also going to a broken page.

Resolved! I suspect something sketchy. . . but no real fix.

I ordered an item on eBay. It arrived and the invoice had a different stated dollar amount. I contacted the seller and they said it was their invoicing and that I wasn't charged anything additional. Two days later I get the same order but from a diff...

eBay Australia - website issues eBay say it's at their end...can't log on!

23/3/18 - repeated attempts to login fail as eBay say it's an issue at their end. Comes up with this message, "Something went wrong on our end. We'll get things up and running again shortly."

AMD Threadripper (TR4) socket search results...

Threadripper has been out for some time now, and yet Ebay has not updated there "Socket" results to include TR4. And intel is always on the top...Did intel pay you to do this I wonder? I wonder how the other sellers feel about this? The only way for ...

Search Engine Problems Keyword Discrepancies

Can someone help me out? If I do a search in all categories for "Lego Star Wars", I get 55,472 listings that show up. If I do a search for "Lego Star War", I get 76,906 listings that show up. My problem is that I have five auctions with "Lego Star Wa...

Tuesday March 27th Ship Date Is Missing for Printing Shipping Labels

Tuesday March 27th Ship Date Is Missing for Printing Shipping LabelsThe Post Office does not list this as a Holiday.Please fix the drop down list to include Tuesday - items are tagged asneeding to be shipped by Tuesday !Thank You

Resolved! Shipping Label Canadian Rates are incorrect???

Yesterday many of us experienced the problem with shipping labels where you did not have the option of printing the label for Tuesday the 27th. As we can all see that problem is fixed. However there was an additional problem that presented itself to ...

How do I remove or delete one site and keep the other? Same name & same log-in

I'll give you the story and that might help, the shorter version: Dec. 30th my store is closed by eBay because I was buying stuff and thought it might be someone else. It wasn't, it was me. They should have just called and asked me. Afterall, they ha...

[SITE ISSUE?] Promoted Listings Sales Report Not Working

After reviewing the new Promoted Listings Sales Report a few times yesterday, as of this writing it is no longer showing any info or results (zeros across the board). https://pls.ebay.com/plsweb/sales Is anyone else experiencing this? Any guidance ap...

embarrassed Ebay's listing tool not working

This is still a problem as of 8 PM on March 26. According to all the posts this has been going on for at least a week. Using Chrome browser. Message pops up as soon as I get to the shipping and I've wasted 2 hours trying again and again to finish my ...

Turbo Lister claiming item already uploaded

Trying to up;oad with Turbo Lister but out of 60 items 4 come up Error:- This item already was uploaded.I have checked, double checked and check again and these 4 are NOT uploaded.I tried changing the heading around still no go.Checked that the UPC w...

Ebay Shipping Labels Not Printing for 3/27

I have been unable to print shipping labels for tomorrow, 3/27. eBay's drop-down date menu goes from today (Monday 3/26) directly to Wednesday 3/28. Been frozen for at lest 3 hours today.

uploading photos "corrupt files"

I haven't listed on ebay in a few months. When I try to upload photos I get a "corrupted files" error message. I tried the simple listing tool and my photos uploaded. I have an old coolpix camera and I jpg my photos at 90 instead of 72 because years ...