Report eBay Technical Issues
If you experience a technical issue on eBay, we want to know. Share your experience here.
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EMail stopped working

eBay historically has notified me via email when I win/lose an auction, a saved search finds items, or I receive an "email" from another eBay user. This stopped working for me, for no apparent reason, a couple of days ago. I have attempted to change ...

Resolved! All International shipping and GSP no longer showing on listings!!

Now What! GSP and International shipping is not showing on my listings all of the sudden (apparently started yesterday) . Just cost me a fortune to make sure a buyer that should have been a GSP now has tracking. This is so not good, still shows GSP i...

User avatar by Rockstar
  • 145 Views
  • 1 replies
  • 0 helpful

I'm going to call this a technical issue, well, because it really is.

Every few days some party tries to game the system with obviously fraudulent sales at a few dollars starting or BIN for things like classic synthesizers or audio gear like early stereo speakers. It's easy to tell when they show in a search email and ...

I can't see my active listings?!

When I click on 'selling ' my eBay won't show any of my listings. It says I have no active listings (I have over 500). Also, eBay is charing insertion fees for listing revisions. Anyone else having the problems? Thanks in advance.

Number of Views for Active Selling Page Showing Up as Dashes (again) 3'2'2018

This has been an on and off problem for a few years, making it harder to understand why it is still happening. Hasn't anyone looking into this at eBay's end figured out when we do "this" the result is "that"? Most seller's know that "updating", tweak...

User avatar by Thrill-Seeker
  • 229 Views
  • 6 replies
  • 2 helpful

Outdated info on eBay Money Back Guarantee page

The eBay Money Back Guarantee page needs updated. It still says "Look for the Top Rated Plus seal on item listings to receive same-day shipping and tracking, 14-day returns, and more." It should be 30 day returns. It even links to a top rated page wh...

Possible Solution for Make Offer issue on IPad

I pressed the offer button and didn’t let go until I had the options and 1 option was to open it in another tab so I did that and the page opened up with the box to allow me to make a offer with no issues. That was on IPad and Google Chrome so maybe ...

User avatar by Adventurer
  • 155 Views
  • 1 replies
  • 0 helpful

"Unsold items" doesn't recognize relisted items

When I relist anywhere other than from the "Unsold" view in Seller Hub, the system doesn't recognize that my item has been re-listed. For example, I get an email that a listing has expired, and I can click on a link to relist. "Unsold" keeps that ite...

Buyer managed to repurchase a canceled order under the same listing number

I am currently in a strange situation with an overseas buyer. The original purchase had to be canceled after she realized she input her address incorrectly (buyer is brand new, registered to buy my item). On Ebay's advice, I canceled the transaction,...

User avatar by Adventurer
  • 1774 Views
  • 3 replies
  • 1 helpful
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