Report eBay Technical Issues

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Shipp your order error

"It was not possible to generate the label. Something is wrong. Please try again later." Is anyone else getting this message?

Resolved! Item purchased and paid with Paypal on 02/14/2025 does not appear in my purchases.

Paypal shows my payment to ebay commerce on 02/14/2025. Order #24-12709-59622, Paypal transaction ID 33H14198YD3498815. EBay does not list it in my purchases and I never received an email confirming this purchase, it's like it never happened, but I h...

Resolved! Technical issues

Having technical issues at eBay checkout every time I try to check out an item it says select different payment methods and my card is good because this is the same card I used for the last 2 items and now it won't let me checkout for some reason jus...

Something went wrong while loading this page. Please try again. PART TWO

I am writing to express my frustration with the ongoing issue regarding the defective MUAA "add tracking number" button. I have called in to customer support once a week, this issue has been persistent for over three weeks. Despite being assured (mos...

Mobile version

Having issues changing from classic version to mobile version keeps coming up with broken link

Very slow & laggy on creating/editing/etc listings & terapeak - issue since at least 2021

Hi all, I've been having issues for awhile but assumed it was just due to the general bugginess of ebay's web and android applications and the fact that they feel the need to push unnecessary cosmetic changes to production without doing sufficient (a...

Campaign not working on the listing does not show sponsored

Dear Ebay Team, There is an issye with ebays promoted listings i make new campaign but my listing are not showing sponsored from yesterdat. could you please resolve this issue? does anyone have this issue please reply?

Message System Down

Ebay message system crashed and all messages are gone as of 10:00 P.M. MT. Message displayed states "Having problems now - Please Waste Your Time Later". So, no communications currently possible between Ebay, Buyers and Sellers.

Contact Information Sharing Policy violations with no contact information anywhere in the listing

Anyone else having problems with this. I had a listing flagged for supposedly sharing contact information. Funny thing is there is no contact information in listing except for eBay ID. Just wanted to see if anyone is having the same issue.

Uploaded photos are very small

Hi my last batch of photos once uploaded are coming out very small, they usually fill the whole box. i thought it might be an eBay issue but everyone else’s uploads appear fineBut I also don’t think I’ve changed anything on my side I’m uploading fro...

eBay AI pulling listing down as recalled and NOT RECALLED I now have 2 and expecting over 30!

Sorry eBay paper sewing patterns have never been on recall list. eBay is pulling down items listed in ARTS & CRAFTS as baby products to which they are not. I have never seen an infant whip out a sew machine to use a paper sewing pattern . AI gone cra...

ebay showing two different amounts for payment when auction won

I have just won an auction I bid £4.99 and the postage was £4.49 making a total of £9.48 however ebay are saying on my main purchase screen that i should 'pay now' £104.99 ( i have a photo) . The basket shows another amount the correct amount of £9.4...

Another Obstacle To Signing In

When I sign in to eBay, a screen is displayed with this text.Tired of passwords?If you use your fingerprint, face, or PIN number to sign in to your computer, you can use that to sign in to eBay.1) Turn on2) Maybe later I don't have the new and fancy ...