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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Promotion (Discount) Banner

There is an ongoing issue with Promo Banners...Referring to the text box that shows "Buy 2 get one free / get 25% off 3+) etcI have one store where they are above the Pic "Where They Belong" and another Store where it's stuck at the bottom of the lis...

Resolved! App is not showing many of my listings

Anyone else having trouble with products showing up in the eBay app? My most valuable products do not show up?

Warning Regarding Photo Albums.

It might pay everyone here to check their photo albums and remove anything they would not want misused by others.A friend who is MIA from eBay has alerted me to the fact that photos from her eBay album were recently lifted and reposted without her pe...

Glitch after Glitch with new labels

I am unable to change USPS to FedEx on the new glitch filled label printing form. Then, I go to classic, and CANT PRINT FEDEX and get this message: We realize that we are having a problem with labels. We apologize for the inconvenience. Please retry ...

Sorry for Recent Technical Issues?!?!?!

So, eBay's big statement about all of the issues is worthless, as usual. No specifics. No mention of compensation. No accountability or explanation to our buyers. They say they have fixed the most critical problems. UH, NO YOU HAVEN'T! The most criti...

Sales not posting to Seller Hub / Orders, despite normal PayPal processing (7.10.18am)

Not showing new orders as of 7-10-18am, despite normal PayPal processing. No order emails from eBay per same, PayPal notifications only.

“Only secure content is displayed”

Why aren't all of your pages secure eBay???? I constantly get this message in IE 11. Why should I have to change my settings and make my computer vunerable to viruses and hacking to display unsecured content from your website. I am tired of getting t...

EBay Stoe Design

There is no "sale" button on the store home page as it use to be adjacent to BIN button. This let customers to see what is on sale in the store or being promoted. Can this be updated. Thanks.

View counter still not working!!!!!

I use this feature to gauge my pricing, interest...

do not fix it if it AIN'T BROKE

took 2 phone call with 45 minutes on HOLD and 2 weeks to fix the "views" issue---- time to say "you're fired" to some IT staff

PayPal link broke in checkout?

Hi, I have been trying to pay for a buy it now item off and on all night. When I go through the checkout process, it asks me to sign into my PayPal account, which I usually do not have to do as I have it set to stay signed in. When I put in my creden...

No impressions showing in my store at all from the last 30 days

And no impression probably before that. That is just the default. I have already called ebay about 3 days ago about this and no one has gotten back to me yet. Performance tab - impressions - store impressions Down 100%. Anyone else having problems.

This Page Is Not Working

On my new phone, a Samsung J5 2017, I was using ebay yesterday (not the app), and was doing searches for a phone case and it was working. Suddenly on a new search the progress bar stopped and up pops a page saying that 'This Page Is Not Working'. The...

We’re Sorry for Recent Technical Issues That May Have Impacted You

eBay stated in a recent announcement: "During the past few weeks, a number of technical issues have impacted the selling experience on eBay for some sellers. We sincerely apologize for any inconvenience these issues may have caused. We have resolved ...

Unsecure connection on login page

First of all, I have to say I'm frustrated and concerned that there's no contact option for technical issues, and not even anything under the "security" sections, for this type of thing. Though based on my previous experiences with eBay, it doesn't s...