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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Not receiving email on listings or sold items

Received monthly billing from ebay on 6/5/17. Today I have listed 6 items and didnot receive listing confirmation email. I also had two other items sell and still received no email notice from ebay. I did receive payment notive from Paypal. I contact...

Top Rated Plus recommendation?

Today in the Seller Hub, I have an option to update all of the listings that posted today in order to get the Top Rated Plus seal + the benefits. The problem is, all of my listings already offer 1 business day shipping and 30 day returns with money b...

Resolved! Item ended not available

Items ended in recent days not available.This does not seem normal.

Resolved! HELP!! I have 988 listings but my store only reflects 160 listings?? 1 promo not working either

I just noticed that my ebay store is only showing 160 of my 988 listings. In fact, every time I click on my store it seems to reflect a different amount of listings but no where near the 988 I actually have listed. Also...a promotion on my game manua...

Item Description Very Very Slow - Both Typing or Copy/Paste

Off and on issue. This time it's been a week since I've been able to list smoothly. When typing in the description area the lag is horrible. The editor types out one letter at a time very slowly. Takes 10 minutes to list an item. All other portions o...

I have not been able to log in for months :(

Reaching out here because I have already tried calling. I haven't been able to log in properly on ebay for months. It's frustrating beyond words and this is my last ditch effort to get help. If not I'm just going to block ebay and not bother returnin...

Pay Now shows after refund received

I just received a refund from an order I received that was damaged etc, when I now go into my purchases it has reverted to PAY NOW in red, if I tap on it then it tells me that a refund was given. Is this a bug and how long will it say pay now for an ...

why is ebay punishing sellers who don;t want seller hub

I see ebay changed how an item is relisted. They took away the shortcut and now make you open the entire listing, then wait for it to load, then scroll to the botton, click submit, then click list another item, then wait for page to load, then scroll...

Link for opting into guaranteed delivery

My seller hub sellers page has a banner that says "your listings qualify for guaranteed delivery". There is a blue Button that says "opt in now". When I hit the button, I am taken to an information page about the program, but I cannot find any way to...

Too many email's for the same search criteria

I have email notices enabled on several saved searches. The problem is that I get two, and perhaps more, emails for each new item that matches the search criteria. How do I limit these to just *one* email? I am getting tired of seeing the exact same ...

ebay delayed messages

tyler@ebayHi Tyler from weekly chat yesterday (sorry unable to attend) this was a response to another poster.You posted this reply belowWhen it comes to messages not arriving in a timely fashion, I've gotten multiple reports of this and will get your...

OK, the "LISTS" drop down from the left side navigation menu is GONE, AGAIN!

OK, the "LISTS" drop down from the left side navigation menu is GONE, AGAIN! My Saved Searches and Saved Sellers menus are sort of messed up too showing (0) for numbers available. WHY? I worked for 20 years in the software industry and we NEVER relea...