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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Missing Ebay listing photos

Could you please provide the exact date range that the issue occured for listings that renewed and the photos lost? I have multiple listings now with only one photo and there is no way for me to know where to look to find all of them with over 600 li...

purchase postage tab not working

Hello.First time this has happened. Ebay purchase postage tab not working. Won't allow us to print shipping label.........djs

New Labels Do Not Work, JUST STOP ALREADY!!

I went to click a sold item to ship and all the sudden I get yet ANOTHER error page now because you made some stupid changes. Luckily is allows to go back to "classic labels" which actually works. I use my older PC mostly for eBay so you need go back...

Fulfillment API returning 30500 System Error

I know this is a developer issue, but figured it wouldn't hurt to post here as well. When using the Fulfillment API, it is returning a 30500 "System Error" when trying to get existing orders. I first noticed the error around 7:30 PM EST. Hope this ge...

14-Day Waiting period for creating another sale via Promotion Manager should be REMOVED!!!!

Dear eBay, Clearly you need to revert back to the "old promotions manager." Are you hearing the comments in regards to this change? Us sellers fund your company. Their sales decrease = YOUR sales decrease. And to all the eBay personal who view or int...

Promotional Listings Broken

Is anyone else having problems putting items on sale or using any promotions items? I create and schedule a sale and it goes to active but has 0 items.

Resolved! location filter no longer showing up at left panel

I don't see location filter showing up at the left panel. Anyone seeing the same problem? It is still under the advance search. However, I used to be able to click "US only" filter on the left panel. no longer there.

Ebay Keeps Losing My Photos

I’ve called now for a few weeks. Ebay is losing the photographs in my listings. I was not even aware until a potential buyer asked for more photos. I looked at my listing and there was only one! I never list with just one photo and was shocked. I res...

Connection with Pirateship & other services broken since 7/14

In the never-ending list of broken stuff/glitches, now outside services like Pirateship can't connect with ebay. According to Pirateship, it's been going on since 7/14 and reported by many other companies that are supposed to integrate with ebay. Gre...

Promotion (Discount) Banner

There is an ongoing issue with Promo Banners...Referring to the text box that shows "Buy 2 get one free / get 25% off 3+) etcI have one store where they are above the Pic "Where They Belong" and another Store where it's stuck at the bottom of the lis...

Resolved! App is not showing many of my listings

Anyone else having trouble with products showing up in the eBay app? My most valuable products do not show up?

Warning Regarding Photo Albums.

It might pay everyone here to check their photo albums and remove anything they would not want misused by others.A friend who is MIA from eBay has alerted me to the fact that photos from her eBay album were recently lifted and reposted without her pe...

Glitch after Glitch with new labels

I am unable to change USPS to FedEx on the new glitch filled label printing form. Then, I go to classic, and CANT PRINT FEDEX and get this message: We realize that we are having a problem with labels. We apologize for the inconvenience. Please retry ...

Sorry for Recent Technical Issues?!?!?!

So, eBay's big statement about all of the issues is worthless, as usual. No specifics. No mention of compensation. No accountability or explanation to our buyers. They say they have fixed the most critical problems. UH, NO YOU HAVEN'T! The most criti...