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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Can No Longer Select an Order for Ebay Search?

Yesterday and today I cannot order any ebay searches. They all appear in some unidetified order and there is not drop-down to select an order. This greatly devalues the ebay search tool. Did something change, or is it broken?

Error message when trying to leave feedback

I've tried with both Firefox and Microsoft Edge to leave positive feedback for a buyer, and each time after clicking on "leave feedback," Iget the following error message: We ran into a problem. Please refresh the page and try again. When I refresh t...

Buyer Can’t Purchase My Items

I am getting Buyers messaging me saying that they have tried to purchase my items but eBay won’t allow them. I don’t see the items as sold from my end. These buyers all have good feedback, does anyone know what the problem can be. First I thought it ...

Zombie searches

Three days ago I began receiving search results by email of three searches that I had saved and then subsequently deleted months and years ago. I cannot find any way to stop these resurrected searches from being emailed despite spending a significant...

Bid screen keeps saying reload when scroll down

Just upgraded my iPhone X to iOS 11.4 and eBay bid screen started to crash. It shows my bids upon opening the app but bids disappear when I try to scroll down. It says to reload. Pretty annoying.

Advanced Search is not Working Ebay both .com and .co.uk

can i report that for the whole of June 2018 Advanced search is not working i can not type in another sellers username into the search box and therefore nothing comes up this is a technical glitch that needs sorting out Ebay please

eBay saved searches began malfunctioning 2 days ago - technical bug introduced by ebay coders

I have a number of saved-searchs which seek particulary rare items. I spent considerable time selecting the exact right categories and search terms to prevent getting "false positives" (results for items that are not what I want). These have been run...

My eBay user interface

My eBay has recently been "updated" and now I find this useless set of tabs...

100 promotional listings not working AGAIN!

For the second time, the free 100 promotional listings aren't working for Ebay motors parts and accessories....seriously ebay! Trying to explain this to CS is painful, and no I'm not using up my free 50 because you have a problem. Extremely frustrati...

Accessing Completed Items Directly

For more than a week, eBay has been redirecting users from completed listings to live listings. This is not a glitch; it is willful malfeaseance. Since they refuse to fix it, I have fixed it myself.// ==UserScript== // @name Access completed items di...

Store photo and cover photo not appear!

Hi i am Marios,My store subscription ended by accident. When I repurchased it the cover photo and profile photo disappeared and I do not know how to correct this. As you can see in picture A which is the feedback page, the cover photo and profile pho...

Viewing ended Auctions

For the last week or so Ebay has been doing an odd thing. If I go and search for a sold item and I find the item I am searching for (now keep in mind the auction has ended and the item is sold) if I click on the item ebay does show me the details of ...

Can't sign in on PC to list, print labels, edit etc.

I appear to be signed in and can access some pages. Can't access Orders, print labels, list new items or edit existing items. That kicks me out to the Sign In, which gives me the red Oops message every time. No problem accessing everything from mobil...

ebay won't send question to seller

I tried to send a question to a seller, typed it, then filled in the code, and clicked send. It asked me to try the code again. and again and again and again. It won't go through.

Seller Dashboard page link does not work

On the Seller Dashboard page, in the "Top Rated Plus benefits" section, the "See and edit listings" link does not work. It simply re-displays the Seller Dashboard page. URL: