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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Key search words not working

My item titlevintage tramp art picture frame wood folk fits 3 1/4 by 3 3/4in photo primitiveI search (all categories) folk art picture frame and get 515 items but my frame is not in it. I've been through all 515 many times one by one and it will not ...

Hyperactive scripting, page reloading automatically

Something really strange has been happening to ebay lately. I load ebay, but when it finishes loaded it reloads the page. Searching items is tricky because once the list is loaded, the page will reload with some sort of number string in the search bo...

BUYER OVERCHARGED

This is not a combined-shipping overcharge. This is something new. It APPEARS to be a miscalculation. The data was downloaded directly from eBay (.csv format). Can anyone explain why eBay added $0.10 to the total? Buyer Overcharged. Can anyone explai...

Posting issues for 45 days- more issues

O thought I was done posting ebay technical issues and another just came up. Returning an item may have you call ebay now to resolve. I mailed a return and marked shipped. It would not let me fill out the tracking number, so I posted it. Now, ebay aw...

orders not loading

when I go to orders on my orders page i get this attached image. Nothing is loading. On my computer or my phone. I have no way to ship my items because I cant see what they are. I do not want to be docked on timeliness for this.

When I want to confirm and pay, I can't do that because I can't click on the button confirm and pay!

When I want to confirm and pay, I can't do that because I can't click on the button confirm and pay! What is the problem? I tried via my PC, tablet and it's not working!

Pics disappearing on single listings.

Now pics are disappearing on single listings. I know this was happening on multi variation listings, but now single. The only pic showing is the main photo, and the rest are gone. Do you know how much time it takes to go back and add these photos to ...

Sale Payment Details Not Showing in Paypal

eBay says I have a sale. My PayPal balance confirms I had a sale. However, there is no detail anywhere in PayPal that shows the sale/payment. Add to that, the "Payments Sent" link isn't working - it redirects to the Payments Received info. Anyone els...

I am having serious issue with new eBay Photo Errors

Hi Everyone, Since Last week I am experiencing all of my Variation photos disappreading. Every each day, I go to each of my sold listing and restock them by revising -> Edit -> Increase the Quantity. However before I press submit, I see the Variation...

Resolved! Active Content

I recently posted some auctions. I had put in the classification and the title and maybe a picture. Scrolled down to enter the description and, before entering anything, there is a message telling me that I have active content and I should get rid of...

Can't stay logged in because...?

I just reset my password but am not able to stay logged in. Is ebay having technical problems?

What do you think about the new "managment" page that you're forced to return to

How about that new page that you're always brought back to and makes you have to click to get back to a usefull page you can work with, are we going backwards in time or what? Then what about the new Drafts page that every time I go to finish a draft...

ATTN SELLERS THE COLLECTION EMAIL FROM EBAY IS A SCAM DO NOT CLICK ON ANYTHING

ATTN SELLERS. THE COLLECTION EMAIL FROM EBAY IS A SCAM. DO NOT CLICK ON ANYTHING

Email from Collections asking for payment

Payment is up to date; collections is gone? Where did this come from?

Can't turn off "ORDER UPDATE" emails

I am now receiving emails with the subject " ORDER UPDATE:" I can't turn them off. I have my settings set to plain text. But eBay doesn't respect this. These order update emails are 98-99KB in size!! Yet my PC based client only displays: ETA: Mon, Au...