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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

We’re Sorry for Recent Technical Issues That May Have Impacted You

Hi sellers, We've made an announcement regarding recent technical issues [link] Thank you.

Can not list or update any existing items, anyone else??????????

Tried to list our first item of the day, when we went to look at the item none of the new pics or item information saved. We then went back into this EXISTING listing to try to correct the problems and now whenever we try to save the listing we get a...

MISSING PHOTOS and now RANDOM ROBO CALLS??? eBay Incompetence.

So I'm not only losing money because 200+ of my listings have no photos, which if not fixed by eBay will cost me two weeks of work to reshoot and redo, but now I am receiving robo phone calls from eBay Customer Sevice. A couple days ago I received an...

Views slowly starting to work again!?

So my views are starting to display and register. I refresh the page and they are still there, I refresh again they are gone, I refresh a 3rd time they are there again but I see views are being recorded. Also if you click on your item the page views ...

Missing Photos tied to skipped from promos

Through researching my items that have lost their photos except for the main photo. I found it occured between June 20-24 when the listings auto relisted. These very same items now show up as Skipped on existing promotions ($ off) that were working p...

Issues with Ebay site and my mobile devices...Error messages

Attempt to issue a refund...getting unable to process the refund message...contact PayPen then a message that my mobile device is no longer supported??? Tried going in to the original sale and still get this message. Any ideas as to why this is happe...

Make "swith to the classic view" available on all screens.

How can eBay be encouraged to make "switch to the classic view" available on all screens? I hate the new screen formats - poor functionality and design - not as concise as classic view display - harder for me to see all info I need to work with - dis...

Bulk Editor Issue: Can't bulk edit 30 day to 14 day returns on Internat'l listings

I use the bulk lister to edit listings. I used the bulk edit feature to try to change my return policy on Collectible category listings to 14 day returns on Domestic and International returns. I was successful in setting the 14 day returns for Domest...

Is Markdown Manager Down?

I started a sale this yesterday morning and just noticed that there is no sale at my store!Before I redo it I was wondering if there is technical glitch?Is anyone else having a problem?Thanks for any input, Amy

Counters not working, views down, watches down to ---0---! === Glitches = Sales down!

Add me to the list of many whose sales are down from the glitches...I have no views or watchers on many items and sales are way down past 2 weeks...so how can they say its not affecting our sales?? Arent their commissions fvf's, etc down from no sale...

GLITCHES !!!!

So for a month my views would show sometimes but most of the time nothing. Last Tuesday they completely went away. Since that happened my sales have COMPLETELY stopped !!!!!!!!!!!! This is not a coincedence, seriously how long does this take to fix !...

Views and watchers

Is there another glitch

Saved searches no longer save filters, advanced search erases the words I search, edit search quit.

Saved searches stopped filtering, listing started within last 12 hours, us only, excluded list of sellers, does not work. Hit advanced from the search results and all your selections are gone, including the words. Hit edit search from saved searches ...

Ebay bucks DISAPPEARED! Can't Access STILL!!!!

So, a month ago my ebay bucks breakdown under the "EBAY BUCKS" dropdown menu disappeared. Called CS and was told it was a known glitch and would be fixed soon. Well it still is not fixed. every time I click on the tab it takes me to SELLER HUB page o...

Notification bell doesn't work properly?

Hi, is the notification bell doesn't work right 100% of the time?It says I got a notification but when I click on the bell it doesn't show anything new.