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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

3500+ listings, 48 hours no sales. All my items "undesirable" as said by Supervisor MS, (GCX)

Yesterday, last night, on a recorded call with a Supervisor in Merchant Support, he directly stated ALL my listings were undesirable. This was said to explain away what he claims to have done as his job, which I no longer believe anything he says aft...

Items are not getting viewed when posting or sharing on facebook of Twitter

Hi! Newly listed items are getting no views and showing zero views.We tried promoting it on facebook and twetter but even after that Zero Views.Is that a Tech issue or anything else?Please help how to fix it?

Leaving Feedback Feature Not Working

For the past few days, the leaving feedback feature is not working. It comes up with an error message that says We ran into a problem. Please refresh the page and try again - but after refreshing the page, you still cannot leave feedback for a purcha...

Selling

For someone reason it wont let me sell at all and i said i received a messege about my account being limited no clue what do. Started selling this year.

Feedback to Message Bob Kupbens, VP, Seller Marketplace, and Mohan Patt, VP, Core Product Experience

I read your apology and have to say that I may have felt even more frustrated afterward. I know that there were technical issues, but am unsure that I know the extent, I would appreciate knowing from eBay directly, exactly what issues have been repor...

Unable to change quantities on my listings

I have been unable to change the quanity on my GTC listings which is costing me sales and creating out of stock issues. The changes show on my dashboard but it doesn't change the actual item page. I reported it to Ebay several days ago and was promis...

Unable to change the Quantity on any of my GTC listings

Still getting emails about Saved Searches from which I've already unsubscribed

I'm getting daily emails for certian "Saved Searches" to which I no longer subscribe. At the bottom of every one of these emails is a link labeled "Disable emails for this search," but clicking that link only brings up a page with an error message re...

No views

I'm still not getting views on my items. New items, old items. I even opened another selling account, and it's having the same issue!

"Include descriptions" not fully functioning.

I start a new search, select "Include descriptions", and it works as advertised. However, if I change anything in the search field - even one letter - when I next select "search", the "Includes description" is automatically deselected. I click on it ...

June and July eBay sales virtually non existent, no listing view count, category listings glitch

It is unreasonable to continue charging fees and collecting store subscriptions in full with so many technical problems palguing the site. I didnt sign up for ebay's beta version dont understand why i feel like a guinea pig. eBay, put some action beh...

Sales down, business is dying. Why eBay charges store fee if its not working?

Trough mobil app 0 views, computer users are so rear now, so if eBay site is down why do we have to pay fees for? Sales are 56% down by now and I am very dissapointed my year subscription just got renewd 2 month ago and I regret... eBay carring about...

Technical problems

Good afternoon, I have a problem with the promotions that I put in my shop, none of them appear in view of the client, they are appearing hidden, for example I have a promotion of 4 products and take 20% discount, and it does not appear in view of th...

ebay messages me items I have no use for. How do I turn them off?

I have been getting messages from ebay about miscellaneous items and price that I have no interest in. I am truly sick of them advertising to me for other sellers. I am fairly sure they don't share my listings. Also sending me messages telling me to ...

3 SCARY new Tech Issues I have seen today! Check your Prices for changes & Give up on Auctions!

I mentioned in another posting that I had attempted to set up a new promotion on 6/29 when one ended and no prices were updated ( as we were warned)...BUT it seems that since I did not end the promotion that it has been updating in the background and...