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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

The number of views is not shown, and some listings lost photos

The number of views not shown for several weeks. I also found the photos of some listings dispeared.

BUYER SO FRUSTRATED WITH EBAY

Trying to make a purchase and I can't even pay because the popup for Paypal won't come up. So many problems with eBay what in the world is going on???

Missing Images Week 6

I have had missing images on my auctions since mid to later May. I have a service tag and an "estimated" fix for this as July 13th. I was also told by customer support that the fix will be retroactive, as times goes by my missing images have spread t...

More Technical Issues: Ebay listing my sold items again! Not the first time it's happened

This happened to me a few years ago and it happened again. Last time they told me it was because I was using inkfrog. Not using it this time. I waited on the phone for 1 hour and hung up. Really sucks!

Where are my unsold listings?

Hi, just found my 200 more unsold listings were gone, I didn't deleted them because I like to relist them some day this month, anyone has this issue?

Top Rated Sellers losing discounts due to Ebay tech issues

Coming up on my 20th anniversary on ebay and not a happy seller. Thanks to their plethora of technical issus of late sales are down, traffic is abyssmal and now the cherry on top is my new invoice shows that I only get a Top Rated discount on one sal...

Apology Accepted, But When Can We Expect to See Things Corrected?

Honestly, I understand that running a huge enterprise like eBay has to come with technical problems, but since we are paying for a service can we please know when the problems will be righted? Our sales have dropped drastically in spite of all the ho...

Ebay compensate sellers-FREE Store Subscriptions until issue is completely fixed!! No Sales NO fee

An apology from Ebay is nice but it DOESN'T pay the bills! Sellers should not have to suffer with NO sales and pay for a subscription that prevents us from having sales!!

customers cant get to adult only section

customers can no longer easily get into the adult area, they must go through the site map only, and they dont know this....sales way down, impressions way down....why not, not charge us the listing fee, and just raise the final value fee, I'm not sur...

HAVENT RECEIVED A FREE LISTING DAY IN OVER 2 YEARS, AND SALES ARE DOWN EVEN THOUGH IM CHEAPER ON MOS

Keep calling ebay and the same **bleep** "its random"..... so if its random i havent been picked for a free listing day in over 2 years???.... come on something is not right!!!!! Now cant put anything on sale in my store until its on there for 14 day...

many listings are showing no photos

Many of our listings are not showing any photos, it says seller has not uploaded any.

Number of Views

In the last few weeks, the number of views is not show.

JULY 8th TECH ISSUES....

EXTREMELY frustrated!I planned a huge July 4th blow out sale.Each time a generated a promotion only the first item on the list reflected the discount.I spent hours setting these up, and mulitple attempts to fix the problem. Sales for the weekend.Zero...

BUYERS GETTING BLOCKED FROM MAKING MULTIPLE PURCHASES FROM MY SITE.....LONG TERM CUSTOMERS

HELLO ......called ebay about this two days ago and customer rep said she fixed.......WAS NOT FIXED and another customer contacted me last nite and said ebay was blocking her from bidding on moe than one auction......I have sold to her for years........

Can't Sign in ...Intermittent!

I know I am typing my name and password correctly but sometime I get the "Oops, that's not a match" message no matter how many times I try using the sign in screen with the security code that pops up. Then, usually, the next day sign in works ok. Jus...