Seller News: September 2025
Read the latest updates to streamline your selling experience.
Read the latest updates to streamline your selling experience.
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The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
For the last couple of days every time we type or paste a message into the "Contact The Buyer" message box it disappears. The only workaround on this is to use the buyers private email address, which we don't like to do. Please advise. Many Thanks In...
I've been getting a lot of order cancellation requests, non-paying buyers, and POed buyers... Here's a perfect example of why; note the shipping amounts quoted by eBay: When I go to eBay's "Send Invoice" page, these are the amounts shown to me by eBa...
I'm trying to request a return. I'm within the 30 day period. I don't want money back I was just shipped the wrong thing and Ebay is telling me I cant request the return because I paid as a Paypal guest and that I have to go through paypal to get a r...
For the past week everytime i have things in my basket to pay for on the mobile ebay app, when i click to checkout so i can pay it doesnt work. The thing just keeps spinning. Whats going on.....
I haven't received a Free Listing Promo since August. I am a Top Rated Seller, who has been here since 2005. My Feedback is 100%. When I called support last month, he told me to hold on and he would make sure I got back on the promo list. He said tha...
I've used the feature to exchange the buyer's and seller's address twice in the past when I had or expected trouble with a transaction. It works well to ensure that both parties know who they really are. It also ensures the parties register true addr...
Last night I noticed a weird issue when searching for items. I typed in my keyword search for the items I was interested in. Then after the results populated the search box lost the key words I had searched by. I tried searching several times and eac...
@Anonymous RE: https://community.ebay.com/t5/Technical-Issues/BUG-SELLER-HUB-NEW-SALE-EVENT-MARKDOWN-Markdown-Manager/m-p/27584554 (thread is locked or I'd have simply posted there). I noticed Markdown Sale Events now have the ability to add items to...
A buyer emailed b/c they wanted to ship internationally & said the listing wouldn't allow them. I checked my business policies which are set up correctly, and is working correctly on some listings. Noticed the listings that had the 'SUB STYLE" error ...
Why are pages on eBay like account so outdated? A simple css file could make them look so much better.
Thank eBAY for spamming your email. Once again the never dieing "saved search" will fill your in-box with discarded searches from years ago. Careful not to step on toes but fix the issue. Vacation time is here, get er dun. Also the delete unwanted an...
anyone can use this coupon? i enter the code and this message appears... You already applied this code to an order. my last purchase was october-20 tnx
FOR 3 MONTH I HAVE HAD A PROBLEM WITH THIS POP UP THAT IS PERSISTANT (SEE ATTACHED SCREEN IMAGE). THIS POP UP ONLY HAPPENS ON EBAY. ONLY EBAY. VERY SPECIFIC TO EBAY. I HAVE TRIED CLEARING HISTORY. I HAVE MALWARE SOFTWARE THAT HAS NO AFFECT ON IT. I C...
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