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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Problem with IPhone 6S battery (with in 2 and a half month)

Dear Madam/Sir, I bought my IPhone 6S on 22.06.2018, and with in 2 and half month not completed, the battery is draining quickly. I would like to get help from your good self on this concern. Regards,D Zala

List View not showing the Sold Date for search; Gallery View does- + Other search issues

Since around or on 8/29/18: - List View no longer shows the Sold Date when searching sold listings. Gallery view does show the Sold Date. - Gallery View does NOT show the item number. List View does show the item number. - It used to be if I checked ...

eBay Labels - Shiptrak is a mess - again

Hi Tech Team, What a nightmare trying to print shipping labels today. Tried to print 6 domestic shipping labels with a USPS Scan Form. Easy peasy right? WRONG! First 5 attempts took me to a page with huge labels and no Scan Form. What's up with that?...

Changed price not updating on a new listing

I am definitely experiencing an issue when taking a past listing and using it as a template to create a new listing. When I update the price and then submit the listing, the previous price from the old listing has remained an not updated. Sometimes i...

Descriptions Disappearing

I've just spent all afternoon listing items, and noticed about half of them do not have the descriptions I carefully made with measurements, etc. Not only that, but what IS there on some, a general line about international packages, is in a different...

ISSUE with insertion fees for changing price . PLEASE FIX

Has anyone else tried updating a different price on their listings and it charging .20 cents for insertion? I have a store and get 250 listings free a month. I did not pass this yet, and if I change a price it charges me .20 cents just for entering a...

No option to add calculated shipping on the android app

I noticed that the app is updated today, but i can no longer enter weight and dimensions to have calculated shipping, only a flat shipping charge.

Can't upload photos

Trying to use up my "free listings" but it's not letting me upload photos. I click on it and it looks like it will load but never does.i even tried it with new & relisting and item & changing the photo but still the same issue

pictures edited not saving

we take the time to edit every picture we put in our listing to have quality photos and when we list item they are not edited. its not saving our changes...

Quantity incorrect on Item Sold emails

For a while I was receiving 2 item sold emails in which the links didn't work. One showed the correct quantiyleft and the other, overall quantity sold.Then finally I was getting the regular old email with the correct qty left. Now I'm getting the nor...

CONTACT BUYER = page not responding (and other problems with redesign)

(I use a pc and noticed this change on 9/5/2018) Now, when I contact buyer regarding an order (thank you, shipment message, etc.) it is now taking multiple tries to open the message. I keep getting "page not responding". When it finally does open, it...

Notifier not going away

I have an item that received a question. I have responed to the question 4 times and the notifier will not go away. The first response was from my iPad while i was away. Ive tried several things and it wont go away.I don't want to appear that I dont ...

(URGENT) Ebay Accidentally Removed My Listing, Reinstated it, then Lost all My Sales History.

Hi Ebay, This is an extremely sad day for me because I can lose my entire business on Ebay. Ebay Vero mistakely removed my listing this morning. The listing number was 201406934129. It had a sales record of "17,200" and "297 product ratings" that too...

100 free listing promo not working AGAIN

This is the 4th time in the last 4 months the 100 free promotional listings don't work with ebay motors parts listings...which DO qualify. So much time wasted on the phone regarding this SAME issue.

Resolved! (URGENT) Ebay Seller Hub "Order" Data Completely Disappear!

Hi Ebay, This is very URGENT! I was trying to print out shipping labels this morning, but everything disappeared! I went to "My Ebay/Selling" and then entered into "Seller/Hub" I then clicked on "Print Labels and Ship" Then the screen completely went...