Report eBay Technical Issues
If you experience a technical issue on eBay, we want to know. Share your experience here.
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Sold items appear in drafts

3 of my recent sold items are suddenly in my list of drafts. I did not do a sell similar so I have no idea how it happened. Oddly they are the same three items previously discussed regarding tracking issues. The created timestamps are several hours a...

User avatar by Rockstar
  • 187 Views
  • 1 replies
  • 0 helpful

No descriptions or info is loading

No wonder I haven’t sold anything all day. Nothing specific for description or shipping, or seller shows up when you click an item in the IOS app. I had to go to the desktop to read the description of something I bought sight unseen because it was a ...

Old purchases being displayed is BAD

I have no need to see purchases I made months or years ago. I routinely delete or hide purchases once transactions are complete. Many times the seller is no longer selling that particular item or if it’s an older transaction you cannot even click on ...

User avatar by Not applicable
  • 165 Views
  • 1 replies
  • 1 helpful

Resolved! My listings are not searchable and views are not updated correctly

Hi;Please help me solve the following problem:I have 24 listings which are visible and active on MyeBay. But the views are very slowly incrementing and sometimes are frozen. when I visit one my listings, the counter sometimes get incremented by 1 , 2...

User avatar by Adventurer
  • 280 Views
  • 6 replies
  • 0 helpful

Ebay Site Preferences doesn't save password

I have brought this up multiple times. It's stlil not working properly. I'm asked to sign back in at least twice a day. I'll check that box and apply it and by the afternoon, it's unchecked and I have to sign back in again. One time that I posted a c...

OH, one more Tech Complaint amoung the 20 I posted

Selecting shipping tracking info locks up the purchase page with a white line in center a lot. I have to copy and paste shipping number to the shippers tracking info site. I must leave the purchase page to stop locking up the page. Good going ebay. A...

Not done Yet- More technical issues

After two months of technical issues- now even more.ebay page gets so bad I have to sign out after an hour to reset software. You can open up a listing but cannot pick from pictures entered on listings.Search pages will flicker on & off at high rate ...

USPS and eBay show carrier scan, but stats claim no carrier scan

I have three items in the "Uploaded on time but no carrier scan" in my seller dashboard, 2 from the end of August and one from July. ALL THREE clearly show FULL tracking in eBay's tracking history. The dashboard claims no carrier scan. There's no exc...

User avatar by Rockstar
  • 524 Views
  • 16 replies
  • 2 helpful

Bug - Search Category Resetting to All Categories after Search is Complete

Has anyone else seen this bug? I noticed today that when I click one of my saved searches that are for a specific category, eBay is resetting the category after the results come up. For example, I have a search for "chicago" under O-Scale (for model ...

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