More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Forum Posts
Current known technical issues - updated as of 6/3/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Traffic doesn't update
Hello is this a bug or something? Traffic only shows 30th of september as last date. Its been 13 days of new month.
Saved searches email function
I have not received an email from ebay on any of my subscribed and saved searches for over two years. I have spoken on the phone to ebay staff twice and was told that I was put on a list to have this fixed. So far nothing has happened. I see that I a...
Ebay App Update Issue
On 10/11/18 Ebay App had an automatic update (Android)- nothing unusual, until trying to access my "selling list" in which it only displays approx 100 of 975 items listed! I've called ebay TWICE with no avail! This makes it impossible to view watcher...
Shipping calculator not working on multiple item purchases.
You will lose money on multiple (same) item purchases from buyers. I ran into this issue 2 days ago on a buyers order. The buyer purchased 2 of the same item and shipping was charged for 1 item and nothing for the second one. I lost over $10.00 on th...
Drafts pop up menu will not go away
Trying to access saved selling drafts, a pop up message box is displayed advising eBay making drafts easier. This pop up box will not go away, either by clicking x or clicking the OK, do I've got that bad. Please help
ANybody else having massive problems 10/13, HTML not working and on-site editor flaky?
I can no longer use HTML in my listings, suddenly, it just shows up as the actual code and doesn't attempt to render it, and switching to the on-site editor didn't help and now I can't change categories (non-specific "there's been a problem" error)?
Paid ebay bill via Paypal but not credited.
Paid my Ebay bill Oct.4th via Paypal. Invoice still shows I owe money and it is due Oct 15th.Paypal shows me I paid them.
Messaging
I haven't been able to contact buyers for two days. Is messaging having problems? Is there a fix for this? Thanks.
Hide a completed transaction
I have a transaction in my "Purchase" folder that I can't get rid of. No "Hide order" shows.The order shows "Payment pending" at the bottom but that's not true.Seller shows the sale as completed and item delvered.Any thoughts to my problem ?Thanks
Seller Hub Not Workin
My Seller Hub has not worked properly for over a week now, when I go to print labels or invoices I get a blank screen. I can't leave feedback or open unpaid item cases.I keep contacting eBay but no one seems to be able to give me answers, all I get e...
ITEMS AWAITING INVOICE OR PAYMENT NOT SHOWING UP ON ORDERS PAGE
EBay is glitchier than usual tonight, but here is an important one you will want to watch out for. While looking at my Messages, I found an invoice request for a large order. This does not appear on my Orders page. I was however able to send the invo...
SELLER HUB - FIX IT!!!
What the H... is going on now??!!! My Seller Hub changed into some piece of useless junk overnight. I spent 6 DAYS personalizing every area of Seller Hub to conform to my business needs. Today I found a disaster. MY Seller Hub no longer is set up MY ...
item description
Hi, I'm using a lenovo tab 2 tablet and within the last few days I can no longer open the full details/description of any item or view any further images than the one displayed when browsing items for sale. Only having this problem on eBay. Any sugge...
problems with selling bulksell feature 10/5
Last 2 days i have been trying to update bulksell feature and get a gray screen. I have tried 3 computers and no luck. Ebay tech support was no help. I can not update my bulksell listings, please help.
Search results multi-lingual, saved search distance not saving, and watch later not working
Hey, Few issues I seem to face on eBay - 1) For reasons unknown eBay will switch languages randomly - but only for the "Condition" - and seemingly only English, German and French (New Used For parts or not working). Everything else remains in English...
