Access Denied if ask to send message to seller in Resolution Center

[astoi-25]

if ask to send message to seller in Resolution Center received:

Access Denied

You don't have permission to access "http://www.ebay.com/res/ItemNotReceived/SendMessage?" on this server.

Reference #18.602d1402.1559501252.8b6c5a2

I try to log out and log in - again Access Denied
I try to open from different browsers - again Access Denied?

[comics-scifi-collectibles]

@astoi-25   Not sure why you are getting that error.  You need to contact customer service for help. Since you are in Bulgaria you can reach them on social media

Contact customer service:
https://www.ebay.com/help/-/-/Contacting_eBay_Customer_Service?id=4379

If you are outside of the US you can call using SKYPE https://www.skype.com/en/ Or google voice https://voice.google.com/about

Or you can also contact customer service by sending a private message on social media. You leave a message and an eBay employee will get back to you as soon as possible. To speed things up you can leave your registered account information in the PRIVATE message: Full name, address,phone number, email address, user ID and a brief explanation of your problem.

https://twitter.com/askebay
https://www.facebook.com/eBay/

[cool224]

Sorry for you. Right now not able to request a invoice from a seller.

[comics-scifi-collectibles]

@cool224   When you have a problem it's best to post a new question. 

Have to tried going to the sellers profile page and contacting them from there?  

Click on their USER ID then select contact from the upper right hand side.  That works sometimes when other methods do not

[cool224]

Works fine now way i did it