Seller News: May 2025
Catch up on the latest updates focusing on trust and optimization.
Forum Posts
Current known technical issues - updated as of 5/15/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Promotions not showing in search results. BUG for SOME Sellers and not others?
@Anonymous I have been running a Buy 3, Get 1 Free and a Buy 2, Get 1 50% off Promotion for a few years that has yielded thousands in sales and multi-item orders. At some point in the last few weeks these promotions disappeared from thumbnails in the...
Resolved! Broken link when replying to message and attaching photos
When I reply to a message and attach an image, the link that says "eBay's image and text policies." sends you to https://pages.ebay.com/help/policies/image-text.html/ Which redirects to https://www.ebay.com/help/home . To fix the issue: • Change the ...
Recently viewed items false
My Recently Viewed items are not mine! I have no interest in farming or agriculture yet according to my homepage, I recently viewed many items from tractors, to JCBs, toppers, spreaders, sileage collectors and other items of torture. I called Ebay la...
You have reached the maximum number of saved searches.
Got the error message "You have reached the maximum number of saved searches." when I attempted to save a search. Fine .... I have a ot saved so I figured it was time to delete some or merge them. Deleted seven (7) searches over the last two days and...
Problem with Codeless Coupons & Volume Pricing
I've been trying to do additional promoting of our Ebay Store. I was doing "Sales + Markdown" and it was working fine. I decided to try "Codeless Coupons" on serveral Holidays since September 2018 with no item selected even tho I had approximately ch...
sign in page using edge
So I went to sign in and got this very terrible sign in page using edge. The issue was not present using chrome. I do not feel like having to purge my browsers data as ebay is the only website I have ever had to do this on. Perhaps in a few years som...
Gallery Photos "Not Available" on Item Pages.
Gallery Photos "Not Available" on Item Pages. Is anyone else having this problem? Gallery photos show up fine onthe search results page.... But the same photo & any supplementary gallery photosare not showing up on the actual item page... The ebay sl...
Resolved! Listing Is too big on mobile!
Hey guys, I'm stumped. I've spent countless hours writing HTML/CSS from scratch to make sure my listing would be responsive and mobile friendly. All was well with all of my tests until I posted the listing. The description, which is customized with H...
Notifications on Iphone stopped showing. Nothing has changed. Anyone else?
Racking my brain here. I haven't changed a thing. If I have my sound on my phone I will hear the "cha ching" but it will not show in the eBay icon. I literally have to go into my eBay to see if there are any notifications, messages etc. This is not g...
i verified 2 listings went dark if this isn't tech issue stop doing this please i'm good seller
My listings (Dillingham prints) that went dark that i noticed (no telling how many are like this) and verified they went dark are back this morning now i have 4 showing instead of 2 so now i need to end the 2 i had a feeling they would show back up,t...
IOS NEW APP UPDATE SEARCH RESULTS NOT CORRECT
Is anyone else seeing this glitch? If you search an item on ebays classic site its shows up a complete set of inventory whereas on the app it doesn't show correct products! What is going on?trinton@ebay
Invoicing
I am trying to send an Invoice to my buyers and I get a screen saying: YOUR Connection is not private. It wont let me continue. It says Invalid URL
Ebay labels not displaying tracking for all items in an order.
@Anonymous I had a buyer purchase 3 items in one purchase. I printed out a label and only 2 of the 3 items was updated with the tracking number. I only noticed this because the items were large enough to require two boxes and when I went to print the...
Huge ios glitch
Items with the same title are not showing up as it would on the main website. Different products and some don't even show up in the app. Is anyone else seeing this issue?
Item can't be relisted, yet eBay suggests it can be.
This issue has happened twice. Here's the back story:1. A buyer makes an offer on an item and I accept the offer.2. The buyer doesn't pay and I submit a request to cancel the order. (In both cases the buyer was a scammer who was later removed from eB...
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