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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Buyer paid payment cleared but ebay does show it as sold?

I just happened to open my emails and saw a payment come in from paypal , I have ebay app on my phone so usually hear it go off if I sell something but it didn't so I figured it was delayed it happens well I waited and waited then I went to the compu...

Kaufliste

Mußte feststellen, das auf meinem Handy alle Käufe der letzten Jahre aufgelistet sind, schon aus Sicherheisgründen ist diese Art der Information unsinnigIch erwarte von Ihnen eine Korrektur

Not being able to list new items

Is anyone else having issues with listing new items? I can go in and edit an existing listing and add quantities and that will work. What I am seeing happen is, when I go to list something and I click list, it takes me back to the beginning and the l...

Sign in Security Loop

I have not logged in to Ebay for some time. Since then your software has changed so that I can no longer log in to change my data.1. After entering user and password I am taken to a page showing my email and phone. When I try to correct the phone num...

Being watched on ebay by outside enity

When I search for an item on ebay such as a Thomas radio, a few hours later a Thomas radio for sale shows up on my MSN account front page under sponsered. This outside spy may also have my ebay password.

Anybody else having trouble with checkout not loading to Pay Pal?

All day I have been trying to pay for an ebay item and from the checkout page, it won't advance to the Pay Pal page. Hope this is just a glitch in the system!

Resolved! Shipping Cost Not Displayed

The shipping cost, unless it is free, is not being displayed on the search result pages for Christmas ornaments.

Error code "corrupted" when uploading photos

Hi there, I'm trying to list new items and every time I pick any jpeg or even a png, it gives me an error code: File corrupted (SD011). I tried starting brand new listings, sell similar and relisting items and it still won't work. Thanks

Technical Problem On Website

It would be helpful if Ebay would read these comments and fix the problems on their website.. especially at this time of year.It's bad enough having to deal with Apple's newest software.Gayle

eBay CHANGED MY 1st CLASS SHIPPING TO standard 5 day delivery - FIX IT

What a rotten way to make sure seller's items do not appear in Search results. I spend an hour or more on the phone yesterday with customer service just trying to get ONE listing corrected. My item was the lowest priced at the time but did not appear...

Why did ebay remove my post here

I stated some enity is following me when searching as my hotmail front page shows same or simuliar items for sale a few hours later. I was told to remove ad choice as ebay is actually doing it. A person provided a link to opt out. I stated ebay optio...

how to remove unanswered message red flag?

The option 'mark as read' is no longer available.

PURCHASE HISTORY INOP

PURCHASE history will not load to show 2018 items.

why are so many items repeated in search

I'm not sure it's a technical issue, but it sure does bug me.When I'm searching for an item, I don't want to see the same thing two or three times while I peruse the listings. It's annoying and wastes my time. Is there an opt-out for this "feature"? ...

Are Collections Gone?

I still have my collections, only now I can only reach them on my profile page. I see there is no way to Add Items to a collection anymore nor any way to remove, move, or change any items in a collection. One by one each option of using the Collectio...