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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! How does the Helpful button work?

When I click it I get nothing but a list of names.

Listings not showing up in search results

Several of my listings are not showing up in search results. Is anyone else having this issue?

Recent problems with Seller Hub

I'm wondering if anyone else has been seeing some of the problems I've been having across my three eBay accounts. I've been using the new Seller Hub on all three accounts for quite a while now. On my largest account, I recently had my landing page sw...

How can hearing impaired Ebay member outside USA contact Ebay

Hello I'm living in Europe and I'm in trouble hearing/understanding Ebay support.There is a phone call option "contact us through an IP-Relay service" which seems to be US only.Does it works for international users?How can hearing impaired Ebay membe...

Resolved! No emails from ebay from my subscribed and saved searches.

I have not received an email from ebay on any of my subscribed and saved searches for many months. I see that I am not the only one with this problem. Has anyone gotten the formula on how to fix this? Is there actually someone from customer support w...

Besides the 20 technical issues, read this

Even if you relist an item without best offer, ebay will sneak this in even if you do not. They expect you to sell the item for 1/2 value. eBay has become the most impersional site I know off. BTW- I cannot do many things on ebay and have to log off ...

service metrics

So today I received this notification down below stating about service meter. Sure enough like I suspected they have 2 items present with statements stating one arrived damage & another item not received. Not only is this not accurate but untrue. So ...

Technical issues

What is going on with the time on auction listing? Eveything in my watched items states "ending at (whatever time) PDT" What is that???? Doesn't show how much time is remaing.

Sales Bar Graph hasn't updated since Friday

I was curious if anyone else is having this problem? My sales bar graph hasn't updated since Friday at 2:49 PM PDT. It's shown that I've sold $0 since then, even though I've made approximately $150 in sales. The money is still going through to my Pay...

POSTING QUESTIONS/EDITING A LISTING

Glitch or new ebay change?I asked a question on an active listing as the seller had a minor error in the listing which I thought that they should change. They contacted me and thanked me for the info but told me that they could not edit the listing a...

Unable to message any customers I am getting this error,

Oops! Something went wrong. Please try again later.

Where did the time go???

After "TIME LEFT" There used to be a time counter counting down. Where did it go?? Ebay has been destroyed its just one thing after another. If I were buying something online here would be the last place atm.

Ebay shipping page not fully Laoding

As the title say the shipping page is not loading in fully and properly... Cleared my cache and cookies tried multiple browsers....

Positive Feedback to eBay Staff

To Ebay Staff and Buyers & Sellers,I've had an eBay store off and on for several years. The last 6 months have been my most active. On July 13th my account was hacked. Merchandise was bought on eBay through my PayPal account which is directly connect...