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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

FORIEGN Language

After my most recent transaction the completed transaction page came up but at the bottom where the sign out option is was written in Russian or something similar. But the rest of the page was English I click on sign out (what I thought was sign out)...

Resolved! Store showing zero items when 25 are listed...

Just wanted to report a glitch... .my store has 25 items but when I click on my icon for the store it shows 0 listings... this has been about an hour since I looked but not sure how long it's been.

Image attachments in messages appear blank when using desktop browser. [SERIOUS BUG!]

The image attachment function in eBay messages fails to load correctly when using desktop.Uploaded images display as a white square. As far as I know it works fine with the eBay mobile app, but this is a serious bug and needs to be fixed urgently.

Store showing as not secure

I was shopping another seller's store last night and this morning and when I look at his listing, it says https. When I click on seller's store, I see not secure. I looked at my own store and it doesn't do this. I took this picture of the screen. I l...

coupon expired prematurely

Hi all:Does anyone know how to message ebay customer support from the actual message center? I was given a $25 coupon on 12/5 and told it had a 14 day expiration period. When I went to use it tonight it had already expired! The terms and conditions s...

Resolved! ebay Partners

Recently I attempted to respond to a seller to ebay email. My short and postive message was twice interfered by ebay partners.... Never heard of them but maybe they were trying to deposit cookies which my computer is set up to deny... was unable to c...

Seller Hub Updates for Active Listings

this feature "Seller Hub Updates for Active Listings" became available to sellers about a month ago. It wokred for one day, and never again. What am I missing? i tried different browsers and clearing history type fixes. How can I get this to work. th...

Watchlist

Constant changes over last few months. Now, ebay for first time in 10 years dumps my watchlist. ebay, when will this **bleep** STOP?

Active listings not showing up in search or even within "Items for sale" under user name

Active listings are not showing up in search or even within "Items for sale" under my user name. Searching the boards, this seems to be a recurring problem. It needs to be fixed so that I can post items that others can actually see. Kinda the whole p...

selling overview - can't relist

Everytime I try to complete my draft and list the product for sale the following message appears 'You can't relist this, because you've selected to automatically relist it." Could someone please direct me on how to overcome this problem

Can't edit photos when creating listing

I can't see the large photo to the left for the small photo boxes on the right that I uploaded when creating a listing. I am unable to rotate, brighten, crop, etc. I have tried in Chrome, Explorer, and Firefox. None of them allow the editing to work ...

Ebay gliches

Ive noticed over the last few months after buying a item that the item itself chanings in my buyer log. Then i had a item I wanted to track but when i tried to open said item id be booted to the main ebay page. I opened a case so i could at least con...

Resolved! eBay Selling/Shipping page DOES NOT WORK - Here is a solution!

The eBay selling/shipping page curently does not work, but I have found a soluion: http://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta¤tPage=MyeBayNextAllSellingClick on the link above. It will take you to the old My eBay All Selling page OR the new all s...

Resolved! a fake dealer

It is still happening that the seller sells items at a very low price. After a month the item will not get the house. He earns the money for a month, and then perhaps returns some money. You know, it has few ratings ..

Cannot print a return label - keep receiving error

Have a few return cases open and can't print a return label with the "Sorry we're not able to process the label at this time, please try again later." error message. Tried few different browsers or computers. I called eBay today and was told that the...