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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Search is not working for buyers; we type in a book title with author and we get Roman Coins come up

Need to correct search problems; we know the book we want is there, we saw several yesterday but today we type in title and author of a book and get Roman coins instead. Once again search is not working.

Resolved! Took 24 hours for listing to show up on site

Better a day late than never but I got one new listing to finally to show up on site.I lose a day off of a 7 day auction, but hey it's Ebay.

Why is eBay reposting stock already sold out

For a second time this week that I have been caught short of stock. How do you explain this to your customers.Do I go now and check all of my 1000+ listing for ebay's errors? Artificial Inteligence is not working.

Draft listings disappear

Oct 2018Drafts on the eBay iPhone A.P. disappear after save for later is optioned. they are on the computer but not visible on the A.P. I can’t add photos like I used to when ready to list.I have uninstalled and reinstalled the app many times. They a...

Resolved! Product Identifier Created, eBay Accepted, But still showing

as, in both seller hub and my ebay selling page: Invalid / missing product identifiersImprove search placement by quickly editing UPC or MPN and brand 1 Add required product identifiers for Add required product identifiers for1 listing. On 9/11 I pos...

Ebay buyer protection program

Wanted to see if anyone can help me as to why I may be dealing with this or if anyone else out there is having the same issues. About 8-10 days ago i noticed all my listings no longer had the buyer protection seal and at the bottom under the pricing,...

SHIPPING FEES TO BUYERS SHOWING MUCH HIGHER THAN SHOULD BE IN LISTINGS - TECHNICAL PROBLEM

Just got o ff the phone with the help desk. Buyers complaining of ridiculously high shipping fees. Charges are stated as three and four times higher than they should be in listing. No wonder my items weren't selling. Examples: $25 shipping when corre...

Resolved! Find a Member page - not working

Anyone else having an issue with this page? https://www.ebay.com/sch/ebayadvsearch/?_sofindtype=25

New listing not showing up on site.

Same way things started in March, new listing not posting. See ya in 2 weekswhen it gets sorted out. Ain't Ebay great?

Traffic doesn't update

Hello is this a bug or something? Traffic only shows 30th of september as last date. Its been 13 days of new month.

Saved searches email function

I have not received an email from ebay on any of my subscribed and saved searches for over two years. I have spoken on the phone to ebay staff twice and was told that I was put on a list to have this fixed. So far nothing has happened. I see that I a...

Ebay App Update Issue

On 10/11/18 Ebay App had an automatic update (Android)- nothing unusual, until trying to access my "selling list" in which it only displays approx 100 of 975 items listed! I've called ebay TWICE with no avail! This makes it impossible to view watcher...

Shipping calculator not working on multiple item purchases.

You will lose money on multiple (same) item purchases from buyers. I ran into this issue 2 days ago on a buyers order. The buyer purchased 2 of the same item and shipping was charged for 1 item and nothing for the second one. I lost over $10.00 on th...

Drafts pop up menu will not go away

Trying to access saved selling drafts, a pop up message box is displayed advising eBay making drafts easier. This pop up box will not go away, either by clicking x or clicking the OK, do I've got that bad. Please help

ANybody else having massive problems 10/13, HTML not working and on-site editor flaky?

I can no longer use HTML in my listings, suddenly, it just shows up as the actual code and doesn't attempt to render it, and switching to the on-site editor didn't help and now I can't change categories (non-specific "there's been a problem" error)?