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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Issues with Uploading Photos

Anyone else having issues with uploading photos to app & website? Even after restarting app, computer, etc. it is limiting photos or not letting them upload at all. Thanks!

Caught EBAY including a SOLD item in my relists

brian@ebay The blues have wanted examples when eBay includes a sold item in our unsolds. I caught this one during a batch relist, and only because I had sold it recently AND given a partial refund because it was damaged by the shipper. https://www.eb...

Resolved! Sold items are still active and not appear in my sold items

Hi.My paypal app says that I received money. As I can see - I sold item. Nevertheless - this item is still visible in my active listing. If you see it - you can see "item is out of stock". Nevertheless it is still not in my sold listings.Have somebod...

Sale Link in Store not working...

I created a sale today and selected the option to add the 'Items On Sale' link to my listings. Clicking on the link fails to take buyers expressly to the items on SALE. Instead it takes them to ALL my items. Buyers aren't going to want to wade throug...

We're having some trouble right now Your request couldn't be processed because of a technical issue.

Hello EveryBody, I have an error when i try to list my first sell, can you help me please to solve this problem ?Error message : We're having some trouble right now Your request couldn't be processed because of a technical issue. thx a lot,

drafts

Hello everyone My question is: I have 2 ebay accounts. I have several drafts of my products in one account and would like to migrate some of them to my 2nd account. Is that possible. Thanks.

eBay Security <> Concerned seller / store owner.....

In the past 24ish hours my AVG software has thrown this error code when I go to log-in to my account. JS:Redirector-BMU Please advise...

Can't Change Values in Draft

The Price and Quantity fields in draft will not allow new amounts to be entered, can't change existing values on a sell similar item. The field just goes blank, can't type anything in. Thanks

Where is the Remember Me option on eBay Mobile?

So I stupidly updated the eBay app and now I have to sign in every time I use it. I checked Settings and the only option under Signing In is to change your password or sign in with Facebook or Google. This is why I usually only update when I absolute...

Is EBAY triggering anyone else's anti virus programs?

HI all... I have been over at Norton's website trying to figure out what is triggering my anti-virus, and I am 80% sure it is the Ebay website. Something about it seems to be causing a security issue, not all the time, but at least once a day if I ke...

Cannot checkout 2 items together to enjoy discount

Shopping cart has 2 items from same seller and showed discount for 2 or more items. But when go to checkout page, only showed 1 item. If checkout separately, cannot enjoy seller discount.

Invoice page buggy and not working

I'm trying to send an invoice to a buyer for combined shipping. I selected two shipping services, and one keeps disappearing. The page keeps reloading itself, with a little spinning circle and removing the second shipping service after they both show...

For several weeks issue with Watch List not letting it past page 1

For the past several weeks it will not let me view past page 1. Let me view just current or even ended list. Very frustrating. How do I fix it?

AVAST Redirectory Trojan Virus Warning when Signing on to eBay started this week 11/16/18

When trying to sign on to eBay with Chrome or Firefox my Avast Virus Protection Alerts me to a phishing virusJS:Redirector-BMU(Trj) note with square parentheses Interestingly enough, when I read the eBay forum on this problem, the same thing was occu...

My feedback page shows up blank

I have a Basic Store. Yesterday I cancelled my Seller Manager Pro and the following started happening.1-I am trying to leave feedback and the page shows up blank. No way to leave feedback.2- Also I can only print labels through the item detail page, ...