Report eBay Technical Issues
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Forum Posts

I can not print nor see my sold items

Hello Pleas help. I am having trouble printing. I have a few sales but unable to see the items so I can ship. I can see them when I use my phone but not on any laptop. I tried using a different laptop I still can not see it only on the phone. Thank y...

User avatar by Adventurer
  • 691 Views
  • 28 replies
  • 0 helpful

Promoting listing

Anybody else having a problem not being able to promote their listings? Or their items is not actually getting promoted I heard some sellers are effected by this!

Ebay Messages problems uploading a photo - SERVER ERROR

When I try to upload a photo as a message attachment the photo gets 90 % loaded and then I get an error message, "Server error, please remove and try again."I've tried a PC and iPad but both the same issue.Picture is only 34kAnyone else getting this ...

eBay bots auto-changing Buy It Now to include Best Offer - Not Cool!

Major issues with the latest mobile update are causing me to counter or deny Best Offers on items I've listed at my lowest price (and which I chose not to include the best offer option), losing out on sales, customer confidence and loads of time edit...

Resolved! No option to add Best Offer

When I try to list an item there is no option to add "Best Offer". It used to be there all the time. There was a box underneath to check or uncheck. Now there are no words "Best Offer" and no box. It disappeared. How do I get it back?

User avatar by Rockstar
  • 434 Views
  • 10 replies
  • 0 helpful

New auto-description generator keeps overriding my custom descriptions

Not sure who decided it was necessary for the eBay app to automatically import the item title into the description box, but every time I delete the auto-generated description and replace it with my own, the program throws away what I just took the ti...

Regarding Cancellation Process on Ebay to cancel order

I am developer and integrating the eBay marketplace APIs for my application to manage the products and orders. I am getting inconsistent data from eBay API after cancel the order either from buyer side and seller side. After cancellation the order, I...

iPad - e-mail and other links won’t open

the issue started about a month ago. iPad, Chrome. when I click on an e-mail link for a watched item, a new tab opens in the browser, I get the message “this page will open in another application (Cancel/Open)” but the tab has already closed and the ...

User avatar by Pathfinder
  • 187 Views
  • 0 replies
  • 0 helpful

Resolved! INR Service Metrics Projection site issue

@Anonymous Just wanted to report a small site bug. You accurately informed me in one of the staff chats that unauthorized transaction INR cases were auto removed from calculations of service metrics. The one I was asking about at the time was indeed ...

My pictures got deleted again - third time

This is the 3rd time I have had to fix my pictures due to ebays wrong doing. Not to mention not being able to edit my drafts or pictures in my draft. A blank screen doesn't help me as a seller. It's exhausting and very disappointing on how we have to...

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