More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Forum Posts
Current known technical issues - updated as of 6/3/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Ebay.com not available to Internet Explorer
ONCE ABAIN EBAY IS SHOWING IT'S ARROGANCE. I HAVE BEEN UNABLE TO ACCESS EBAY'S SITE THROUGH INTERNET EXPLORER. I HAVE TRIED FOR A WEEK NOW AND AS OFF TODAY AT 10:45 MTS. IT IS STILL BLOCKED.WHEN I MADE SOME ENQUIRIES, I FOUND OUT THAT EBAY HAS SEEN F...
Seller hub Manage unsold listings not moving relisted items out of not relistd list.
The seller hub is not moving items you relisted from the not relisted list to the relisted list. This is causing the list to not refresh when you refresh the page, click the search button again, or change the search criteria from not relisted to reli...
Problems With Entering Ebay Gift Card Code.
I went out to purchase an eBay Gift card to order a Mustang model Kit I saw the other day. I have never had any trouble with eBay and their gift cards until today. When I got to the checkout to enter the code. I got this message. "this code can't be ...
Replying to a message - Send an Offer - popup interferes with typing.
Hi There, Minor point but could we please for the love of Pete and all that is coding, user experience and UI holy. Please allow for a user to say ... (Hey ! .. I got it thanks !) .... and disable the popups coming from the "Make an Offer" button for...
NEW GTC LISTINGS 3/18 NOT OFFERING RETURN POLICIES NOR SHOWING AS GTC ON SELLER ACTIVE LISTINGS PAGE
This really takes the cake as one of the worst examples of total EBAY MELT DOWN !This is the first time I have used GTC listings which kicked in today for fixed price . I just discovered new listings I made tonight, Monday 3/18, are not offering the ...
Resolved! Sellers not receiving my messages.
As a buyer, I'm unable to make purchases without communication. I've sent several messages to different sellers these years (via Contact Seller/ Ask seller a question on eBay), but never got reply from sellers. NEVER, NEVER, NEVER And now I'm 100% en...
"Range of years" missing from ebay motors cars and trucks view?
In Ebay Motors I used to be able to drop down a list of Makes and select a range of years to search/ sort through. This used to a drop down box between the "All Listings" box and the "Sort" box. Am I missing something?
Resolved! Sign in issue
I put the correct user name and password and its keeps saying "oops not a match" I've reset my password, tried logging in with a pin, to no avail. It keeps saying "oops not a match"
"HIDE ORDER'' LINK WONT APPEAR...
I have a long list of stamps where the HIDE ORDER LINK WILL NOT APPEAR...so I cant hide them...all purchasing is done...how do I get this tech problem to correct itself so the HIDE ORDER LINK WILL APPEAR??
Printing Won Auctions
I have always been able to print an auction I have won including the photos. As of mid-November, the entire My Purchases section is completely different and the previous View Purchased Item choice is gone, which is where I printed my auction. Does an...
buyers choosing combined shipping but label will not generate from app
Customer purchased two items, and checked out through PayPal, combining the two in one invoice, without letting me know first. PayPal charged him for shipping twice. I was not able to create any label from the eBay app, and only one label from the Pa...
How do I change my log in information?
I currently log in with facebook, but being that there are so many bugs with that site, I'm afraid of losing access to my ebay account, so I 'd like to change how it is that I log into to ebay. How do I do that so I don't have to use facebook?
ebay not loading
Site will not come up
Why are returned items dissappearing from my returned items list?
I tried looking thru the last 60 days, 2019, 2018, and hidden items (of which there are none), but only 1 of the several items I have returned is currently listed. Why are these items disappearing from my purchase history?
COMBINED SHIPPING ISSUE, PLEASE ADVISE
I have Calculated Shipping rule set up on all of my items. It was set up under seller account and each item. I have multiple buyers who message me that they are not getting a discount. I have called Ebay 5 times and they are not getting it! Over over...
