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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! My Ebay Store Categories are Not visible from past 9 months!!!!!

My ebay basic store categories are missing from past 9 months,I have created 33 categories pushed all the listing in the assigned category but non is visible to me.all my store catagories are missing from my store front, shows 0 listing except for th...

I Save searches with small photos in the gallery but when I use the search they are large

This has been an annoyance for some time but have finally deleted all these corrupted searches and wont use them until I can get it fixed. I have general category searches. If I create a search for - Antiques/other antiques, US only, auction format 2...

Unpaid item cases not closing automatically

With the new seller hub update there seem to be a lot of glitches. One of them seems to be that when a buyer makes payment after I had to open unpaid item cases, the cases do no longer automatically close, it has to be done by hand. As we have hundre...

Resolved! Need to see feedback

Where did it go? I see the buyer left positive but I don't know where it was put so I can read it. Before the eBay style change it was right there in the open. I need to see the feedback!

messages not showing up in inbox

For the past week my messages from sellers and buyers will not show up in my ebay inbox but I get an email on my gmail account,. So strange. What to do?

BIN is ONLY wanting instant payment

I sell multible items to collectors who want to combine purchases. My sales and I am led to believe EVERYONE'S sales at this time are required to be instant payments. This does not work for me. Here is a note from a customer who is trying to buy seve...

uploading pictures

Uploader is saying my pic's are corrupted but when I try and again it may or may not upload. What am I doing wrong?

Price & Shipping Lowest First - No longer showing lowest listed prices first!

When I ask to search by price and shipping lowest first I do no appreciate that ebay has put higher price sponsored item first. It contradicts the searches premise and it cost me a extra 6 dollars today.

Resolved! Watch List is "broken"

I can't find any way to let Ebay know that there's a malfunction, so I suppose that this is the best way to bring it up... Beginning a few days ago, I can no longer add items to my watch list. When I click the button, nothing happens. I AM signed in....

Adding items to cart from "See all eligible items" page from offers doesn't work

Has anyone else noticed this problem? Whenever I go to the page where I'm able to see all the eligible items for an offer/discount from sellers, (the link on top of the listing, like "EXTRA 10% off 2+ items, See all eligible items" for example) and I...

Paid- Ship Now on front page wont go away after shipping

I shipped the item with tracking uploaded and this notification on the front page won’t go away. When you click it, it goes to the item showing it was shipped. I have tried signing out/in, deleting app and reinstalling and it’s still there. Any sugge...

Listings Layout Change (Never Good)

In the last few hours, the font and layout on all listings seem to have changed. The font style is different, and the Place Bid, Buy it Now, Add to Cart, and Watch List buttons are now taking up a large and unsightly chunk of my screen. (I'm on a lap...

IMPORTANT: Bulk Editor BROKEN

When trying to update quantities on multiple listings using the bulk editor and the listings have variations, its creating NEW variations instead of updating the current variations. This makes it impossible to do bulk updates for Price, Quantity or o...

Traffic Reports

If our current events news were as up to date as our traffic reports we would have just found out that the Beatles Broke Up!!!!!!!!!!!!!!!!!!!!!!!!!!!! Come on eBay. Get the High School interns out of the Sales Reports department.

Photo Search

When doing a photo search on my iPad, to buy a product, I don’t have access to my photo library. But I do see the photo library on my iPhone. What’s up with that?