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Current known technical issues - updated as of 3/31/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

I've been charged for something I didn't order

Three Days of Well this is embarrassing message....

Can't be too embarrassing if you haven't addressed the issue of unsold items page problems in three days. Problems include: can't access page 2 or 3 - can't use sell similar - can't delete those that have been edited or relisted. And that's just on t...

Multiple listings are not showing up in search or my profile

I currently have 4 items which are not showing up either in the eBay search or in my store. They were up for 2 days before I ended them and relisted with the same exact result. When relisting them they showed up for roughly 2 minutes and then disappe...

There’s a very repeatable path that can be used to crash this app.

On my iPhone XS Max (latest version of the eBay app & latest version of iOS) I’ve noticed an oddity regarding stability here while just simply trying to search for Galaxy S8s and Note 8s... seemed like it crashed more often than usual. As I look deep...

"listing you're interested in is no longer available"

I got an email from the eBay team today saying the following: "We're writing to let you know that we've removed an item you recently won due to concerns with the seller's account:333016055196 - Heat Window Air Conditioner Remote LG LW1215HR 12,000 BT...

Ebay website won’t open in Safari, could not establish secure connection with server

I am intermittently not able to access ebay.com using Safari on my iPad. I am receiving the message that “Safari cannot open the page because it could not establish a secure connection with the server”. I was able to access the website using my iPhon...

Unable to checkout from ebay managed payment seller if order is intrastate WA to WA due to new taxes

I am unable to order multiple items from a single ebay seller that uses ebay managed payments due to that being located and shipping from within my same state (Washington). The order originates and is ends in the same state, since I am WA resident as...

Can't download archived sales reports

I wanted to download my monthly sales reports from 2018 to input into Excel. I opened the sales reports plus page, then selected archived reports, and then selected a particular monthly report. It displays the report, but when I then select download,...

Problem upgrading to an Ebay Shop

We noticed that our account was listed as a Business Seller, not a Shop so we looked into it and it appeared a Shop would be cheaper and better for us. Trying to upgrade, it appears that we get the following message:The Shop name that you entered doe...

Refresh queues for newly listed items?

Been wondering this for a while, and if anyone else has noticed--whether on the app or desktop, when searching for items that are newly listed you won't always see everything that has been posted.There seems to be three 'queues' of listings: one with...

Searching for W A T C H L I S T (without spaces) crashes Community

When I search for the term "watch list", but without a space, Communities crashes & gives me the error:An Unexpected Error has occurred.Your request failed. Please contact your system administrator and provide the date and time you received the error...

Request: able to use same characters in watch list as in search query

Valid names for watch lists cannot include the ampersand (&), but I can use an ampersand in auction searches (such as "H&R Block"). The result, in this particular case, is that the title of the watchlist is trimmed at the ampersand so that my saved w...

EBAY: Your request couldn't be processed because of a technical issue. Please try again.

Hi, I'm new.I tried to set up my sellers account and payment method, when I constantly hitting this obstacle: Your request couldn't be processed because of a technical issue. Please try again. What should I do? Please help! By, Baller

New Feedback Method

When leaving feedback for buyers, I use to be able to click on the auto-saved feedbacks on the drop-down, but with this new feedback system, it didn't take. Explanation: I type in E, then the drop down says 'Excellent Buyer...' so I click on that, an...

Resolved! cant find all my items on my ebay store

hi,in my store I have 108 items when I try to visit my store I just find only 2 items and I cant see my other items, also I try to change store picture on ebay store by I cant.can any one help me in this issue Eslam