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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Starting an Ebay store (did i really just pay full price ($28) for 6 days?)

I started an Ebay store and it looks like I'll be paying the full $28 for the last 6 days of this month? Maybe I have that wrong though will it at least be pro-rated? It says my subscription will be renewed July 1st. I thought it would just give me a...

Resolved! What happened to profile photo quality?

Until just recently, the quality of my eBay profile photo (taken about 50 years ago) was good. Now, seemingly all of a sudden, the quality of my eBay profile photo is horrible. Just to make sure, I re-uploaded the same very high quality digital photo...

Minor "Buy It Now" bug

Sample: 163626556217 This originally had a $200 "Buy It Now" but now that multiple people have bid on it, that option has gone away. Yet, in my Watch List, the item still has a message: "Don't wait! Buy it now for US $200.00 + US $0.00" for that item...

Ebay Search broken, ignoring search terms and showing too many results.

This has been happening for a couple weeks now, seemingly random but usually when there's 4+ different terms searched it ignores 1 of the words. Just got off the phone with low level support and they were able to replicate the problem and acknowledge...

WTH is going on with Ebay?

Went on to my site that now has multiple listings of the same item over and over, it's giving euro for the currency instead of dollars, it's saying I do not ship to the US when I am based here, the page is spanish so I have to translate the page and ...

feedback issue

My seller hub keeps telling me Ive receive 343 feedback today then its 3 then its 56 ect... there has been 1 feedback left today and it was a negative with a positive comment is it just all screwed up today or what?

What happened to profile view count?

As of Thursday, May 16, 2019, there's no view(s) counter in my profile page. As a result, I can't tell how many times my profile has been viewed. What's going on?

Another example of broken search

Searched for both current and sold listings for "dept 56 snow village christmas puppies" (sans quotes) Got NO MATCHES. Checked Teradata and multiple sold with those words in the title in the last 6 weeks. Searched for "department 56 snow village chri...

"All orders" page in seller's HUB problem....

SUBJ - When it will be fixed ?

error with item cost and promotions and markdowns?

has anyone else noticed that when you listing an item initially, for say $15. then run a 'temporary' markdown, and then the item ends while the markdown is in place .................. that the new base price when it renews is the 'old' markdown price...

What happened with eBay LIVE CHAT???

Yesterday eBay Live Chat worked perfectly, today the only option I have is to "Ask the community". I can't contact eBay neither by phone, nor trough live chat or email! Is this something new? What happens now that I can't contact Customer Support in ...

Drop Price in App

The "Drop Price" automatic button in the App isn't working. Ya know the one that makes recomended price drop amounts?Any ideas? I uninstalled and re-installed the app, logged out and back in, etc

New drop down window "accepted" bar

As of this evening I'm now getting A drop down window or bar Reads this ( ! Accepted. X) This happens about every 5 to 10 items I viewed Is this something I should be worried about? I came to the Help section first to see what's up I see other people...

Resolved! Items in an eBay shop.

Hello I have a problem seeing items in a shop. At first I though that the seller doesn't sell on eBay anymore but when I googled it recently I found items from his shop I can open, watch, bid and buy. But when I open the shop - there are no items. I'...

Packing slip not showing buyer's payment info

Buyer's payment info is missing from the Packing Slip....again. This tech issue was fixed two weeks ago and it's back.This is the only eBay document that shows the sales tax paid by the Buyer. We include this slip in all orders.