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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay (IT) not working

Ebay (IT) not working. Some issues?

Resolved! Watch List not loading - needs multiple refreshes

I'm having a lot of trouble with the Watch list not loading properly. I get the message "Sorry, we couldn't complete your request. Try again later".So I refresh several times, still getting this message, and then finally it loads properly after 5 or ...

[GLITCH?] Incorrect "SHIPPING OVERDUE" Seller Performance Service Metric Calculation

I've been hit by what appears to be a glitch with how eBay is capturing "Shipping Overdue" for certain orders. I suspect the following may be contributing factors (just my speculation based on when I've had this happen, including this morning): Same-...

My listing not don't appear in ebay search

My listing not shown in ebay search neither my item show in ebay store, how i can resolve my issue.

Automatic Change from fixed price listing to GTC enabling Global Shipping Program

Automatic Change from fixed price listing to GTC enabling Global Shipping Program. Today When I went to relist items I see that you are now forcing the relisted items to become GTC listings. As I was looking over the listing before sending it live I ...

Glitches Galore. It’s not you. It’s us.

Trying to close my account the glitches on eBay are just unbelievable, unbearable, and not user friendly. It wont let me close account says I have a $1.38 credit. Tried to get a refund and it’s gives this message 2 days in a row. That says “It’s not ...

Try to Complete Draft - Gets re-routed to Active Listings Page??? - Please Help!

Hello, I have several drafts I'd like to complete but every time I click "Complete Draft", I get an eBay error that states " Looks like something's wrong. Please try again." and just a blue OK button, then the page re-routes to the "Manage active lis...

Pics won't load today?

Tried to list some items today, BUT NO PICTURES will load....is this a new issue and/or is anyone else having this problem?

Purchase History is missing items I bought last week and items I returned. Where do I report this?

Purchase History is missing items I bought last week and items I returned. Where do I report this bug? I've tried searching the last 60 days, 2019, 2018, and hidden items (of which there are none), but nothing that's missing was found.

ERRORS with the New Shipping Label program

Seems there is a daily glitch or errors on the eBay site these days. Today, this error(s) shows up when going to the ship label program . If anybody else has this problem , please contact your CS, maybe tons of reports may get eBay off the penny. Las...

eBay Return process glitchy,refund didn't work right

i'm very good about looking for any returns.package came today i said huh no emails nothing then i go look there it is way back in all orders tiny writing already ok'd 4 days ago then i refund & email buyer they've been refunded etc. (went through a ...

Resolution Center UNDO Button Needed

Anyone ever Accidentally Hit the Paid Button in the resolution center and have the case Accidentally close????I called ebay, she said they cant reopen it. How about an UNDO button? Or a pop up screen asking if you really want to mark it paid thus clo...

Ebay.com not available to Internet Explorer

ONCE ABAIN EBAY IS SHOWING IT'S ARROGANCE. I HAVE BEEN UNABLE TO ACCESS EBAY'S SITE THROUGH INTERNET EXPLORER. I HAVE TRIED FOR A WEEK NOW AND AS OFF TODAY AT 10:45 MTS. IT IS STILL BLOCKED.WHEN I MADE SOME ENQUIRIES, I FOUND OUT THAT EBAY HAS SEEN F...

Seller hub Manage unsold listings not moving relisted items out of not relistd list.

The seller hub is not moving items you relisted from the not relisted list to the relisted list. This is causing the list to not refresh when you refresh the page, click the search button again, or change the search criteria from not relisted to reli...

Problems With Entering Ebay Gift Card Code.

I went out to purchase an eBay Gift card to order a Mustang model Kit I saw the other day. I have never had any trouble with eBay and their gift cards until today. When I got to the checkout to enter the code. I got this message. "this code can't be ...