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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Can't pay using paypal

I've committed to buying an item on ebay.ie but I cannot pay for it.When clicking the PayPal payment option, a PayPal pop up window is shown but it remains blank. The web browser's dev-tools console is spitting this message:Error: You are calling pay...

Error creating label:

I have some problems with the system label. I can`t be able to create a label for shipping some orders.

for who can't check out with paypal

I found the solution,You must login paypal, and click on the gear icon at the top, then once inside go in security tab, under stay logged in for faster purchases, click edit create a token in your currecnt device, once done, you will be able to check...

Issues with Ebay Checkout

All day I kept repeatedly trying to pay a seller for my items, using 2 different credit-cards stored in my Ebay wallet, but kept getting an error message... "Sorry, your payment could not be processed at this time..." I checked over the info on both ...

problem saving sellers

Hi, I have been having this problem for a while now...when I try to save a seller to my list I get taken to the sign in page, and when I try to sign in it just keeps looping back to the sign in page, no error message and my saved sellers list is not ...

"We ran into a problem. Please try again later." When trying to pay fees. Anyone?

I've tried several times over a few hours. Called CS. They sent me a link to the payment page and it still didn't work. Tried 2 credit cards AND a bank account. Same message. Tried doing it through my phone. Same freaking message. Am I the only one t...

Is anyone at Ebay aware of or remotely concerned with the major problem of pages not loading?!

Can anyone from Ebay (if there is actually anyone monitoring the message board) let us know what is going on with the platform? I don't care which browser your using, many of the most critical pages for sellers to conduct their business are not loadi...

EBay site redirect to virus/scam

Doing some searching on ebay, accidentally clicked on link or ?. Dumped me into an scam (?) virus alert page. Here (in reverse order) is the path from my history. Running Firefox on old Mac. Shouldn't there be a bug report site? This message is all I...

Option to open cart in new tab or new window not appearing

Other than most pages on eBay needing to be refreshed over and over again to get them to finally load I noticed another weird issue that could be effecting sales. If you want to go to your cart but want it to open in a new tab or new window you just ...

PayPal still not working at checkout

It is now a week since this issue was raised with Ebay. Three calls to ebay and a call to Paypal resulted in ebay confirming that it is a problem with the Ebay interface with Paypal. The Paypal option to pay for an item does NOT work...the sign-in sc...

Search query returns completely different results - skips category

Hello. I have a problem with ebay search queries. I noticed that sometimes the category is skipped and I'm getting thousands of results instead of a hundred. The step to reproduce the problem is to refresh the page multiple times and youl'll see that...

Ebay

Is it down today? I have double items and I know it is not me so I had to remove it. I am having issues every day starting to get frustrated

Technical Issue Paypal Payment

Because it is still an issue I open a new thread for this since the original one got killed by a mod.Original: https://community.ebay.com/t5/Technical-Issues/Checkout-issues-with-PayPal/td-p/28007602/page/3 Got the exactly same problem. No payment po...

Ebay app is not comparible with my ipad

I have a 3rd generation ipad model MC707B/A, running IOS 9.3.5, which is as high as I can go on this device. Recently the ebay app stopped working, freezing up or giving error messages every time I used it. I deleted the app and tried to reload it fr...

Packing slip not showing buyer's payment info

On 5/7/19 my packing slips showed Price, Quantity, Subtotal, Shipping & Handling, Tax, and Total. On 5/8/19 those items are missing from my packing slips, on multiple selling accounts.