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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

tax button error

I am not charging tax, I keep getting a tax button error message before I can list item.

Error message when trying to set up Promotion/Sale Event

Was wondering if anyone else is having an issue when trying to set up a sale. When I click on the tab to do so I get a message stating "It's not you, it's us" and something about the server being down. I don't see any notifications on the boards that...

Dozens of auctions finishing without a sale...Thanks eBay for GTC roll out

I am currently having trouble with all my auction style listings. I barely make a sale after this mandatory Good till Cancelled for fixed price listings was rolled out. March has been the worst month in sales since i opened my store back in October 2...

eBay Home Page keeps getting an error message. Not happening on any other websites.

For the last few days when my browser automatically loaded eBay as my preferred site I keep getting errors. I changed my auto load page to Etsy and have not had any problems with their site, Google or any other site. Just eBay. Also when I use the In...

Trying to buy a item on eBay with a gift card

So, I was trying to buy a item on eBay, but an error said "This code can't be used with the payment option you selected.". What is the problem?

Abandoned Job: Abandoning Job: 972078029 File Exchange

Can someone tell me how to get this file to upload with the above error? Thank you

Error message: Server down

For several days, when trying to reschedule or delete auctions, get the following message, "Our server is down, but we’ll have things back to normal soon. If you still need help, visit our help pages." Any suggestions? Fixes?

My recently expired fixed price listing in my Unsold list have lost their pictures.

My unsold listings which recently expired - were set as fixed price for 30 days - all the pictures are gone! I'm going to have to add them before relisting --- I have over 3000 set to expire! Thanks again eBay for a wonderful ride!

Internet Explorer/ Windows 7 Working Again !

I am amazed, been able to get on the eBay homepage all day today !Did not need a work around !Hope it stays this way !

web page slowing down browser

The thread on this has been locked due to "age" but I'm still getting this on FF https://community.ebay.com/t5/Technical-Issues/A-web-page-is-slowing-down-your-browser/td-p/27221455/jump-to/first-unread-message

Sold Items Getting relisted by Ebay not me

I'm a long time seasoned seller with 9600 feedback. For many years I have been having this problem with sold items getting relisted without my knowledge and then getting resold down the line. It used to just happen a couple times a year but now it's ...

Ebay shipping table rates not accurate 03/19 OVERCHARGING

BUYERS & SELLERS BE AWARE - PAYING LOT MORE USING EBAY SHIPPING LABELSBeen selling on ebay for 3+ years and had good idea to figure out shipping costs.March 16/2019 was buying a shipping label for a package from PA (15210) to NJ (08857)Package weight...

Error: 64541

How come I get an error code an I'm not able to go into ebay

EBay website not working properly for over 10 years

I reported this issue many times and called customer support as well. With google chrome, most listings from sellers I like are not appearing when I click on their shop.If I click on the items for sale after clicking on the seller name, I get ZERO re...

Photos uploading with decreased resolution

This has been happening for a while now. It doesn't matter if I upload photos through the app or on a PC. It doesn't matter if I edit the photos on my PC before uploading, or if I edit with the ebay photo editing tool in the listing. The photos all l...