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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

WHY ARE EBAY PAGES TAKING SO LONG TO LOAD?

Just lately Ebay pages are taking longer and longer to download. This is happening both when I view other listings and try to revise my own. At first I thought it was the dreaded Windows 10 Anniversary Update causing the problem but access to other w...

'Stay Signed In'

It's a small thing, but extremely irritating. I am daily having to sign in my password, even though I have checked the 'stay signed in' box, I have also checked this box in my Site Preferences. I know what the deal is... Ebay wants us to use the sign...

Unable to pay

So 2 days now and when i go to checkout and select any of the payment methods nothing happens so i can't pay for anything at all.

Resolved! ebay too slow

Hi im just wondering if anyone has a fix for this,,i have a good fast computer and everything is working fine so i know the issue isnt my PC, but for months now the ebay site is so slow its almost impossible to use,,its so choppy and takes for ever t...

Located in the UK, assigned as a US based seller. How can i change it?

Hi, i am trying to sell items on ebay. I have been a buyers for over 2 years and i really like ebay. The issue that i am facing is that although i am based as a UK buyer, ebay identifies me as a US seller! I dont know how did this actually happen! I ...

Security code requested as I don’t have one..

I have two factor authentication, but with the mobile app. I don’t have a security code with token. This evening eBay wants me to sing in with a security code...cmon guys... what are you doing!

System Issue with Shipping Charges for 'Promoted' Items

Does anyone know how to notify eBay of a System Flaw? I have brought this specific attention to eBay over the phone on 2 occasions without results. Specifically, I 'promote' all of my fixed priced items. I also have setup my sales to either provide f...

Hi, any one else w/ issue, know how to fix? When I delete purchases that came, they return

In my section of My Ebay. Where one has items that one has purchased. When items arrive I leave feedback and then wish to delete items off my purchase list. I think they're deleted. But, every time I return to my purchases the old purchases show righ...

Markdown manager not letting me edit start end date

When I go to relist my different sales in markdown manager, it is not showing the date boxes to edit. It lists the old date but gives no option to change.

Resolved! Date and Time in Search box

So, I randomly found a weird glitch or feature or easter egg on ebay. I'm trying to type a part number "D80AS1" in the search box.I get as far as "D8" and am greeted with a search bar that says "IT IS JUNE 28TH 2019, 9:39:28 AM RIGHT NOW"Typing 'd8' ...

messaging system won't reply in Safari or Chrome "Connection Reset" or "unable to load data" errors

The massaging system went from bad to worse. I can read messages, just can't reply, connection error messages at ebay's end. So, I can't contact customers! This is really bad for business. Yeah, I'm a bit of a computer geek and tried all the obvious ...

Condition Section Missing on my Pottery/Glass Items after Relisting

I discovered that on the many of my items that are in the Pottery and Glass category, the condition section missing upon relist. I don't know how long this has been happening, but I just noticed it. Some listings I cancel and then relist manually. Ot...

история моих заказов не видна полностью

Почему я вижу историю моих заказов только за последние 60 дней?

Not managing to bid: Attention buyer sign

Hi! I'm trying to bid on items (which I've been doing for years so this is something completely new) and the ATTENTION BUYER sign about being aware of possible goods restrictions imported from other countries pops up, as always. But when I press cont...

eBay Bucks Missing

For the past week, I noticed eBay Bucks is missing. Usually hoovering over My eBay, eBay Bucks would show on the bottom of the text box but it's no longer there. Going into my account, on the left side where it stats eBay Bucks under the Buy cateogry...