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Current known technical issues - updated as of 04/08/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Scammers Using eBay Phone #

There are some **bleep** scammers that are using the fact that eBays help number which is 866-540-3229 is similar to the number they have taken out of 800-540-3229. If you accidentally dial 800 instead of 866 for this number you will end up with a bo...

Ebay Search Sorting Options Not Working

Highest to lowest + shipping, and lowest to highest + shipping not working properly. Items with lower cost + shipping are father down the search when they should be at the top. Here is just one example: Lowest to highest + shipping https://www.ebay.c...

Saved Searches Not Working AGAIN!!

For several months last Spring, only 4 of the 30 or so Searches that I've Saved were generating emails to notify me of the availability on ebay of items that I was seeking. Sometime during teh Summer, the problem was finally fixed, and I began to rec...

Resolved! Starting this week my layout when viewing an item changed.

When I view an item,it is not formatted correctly. Everything is shifted to the left and it shows page formatting characters. Did I change some setting that caused this ?

Devices where you are signed in link is no longer working.

https://signinalert.ebay.com/sgninalrt/sessions The above link was a great tool to stay safe on Ebay. I used it all the time to make sure my account is not signed in on any unknown devices & to make sure any orphaned sessions were signed out. Today I...

Changing the name eBay assigned to me...

eBay assigned a weird, random name for me and I REALLY want to change it. Does anyone know how to do that? I'd appreciate any help!

Cannot Find Sent Message

I mistakenly moved a message in my Sent folder, that had not been replied to, to My Folder 1. I wanted to move that message now in My Folder 1 back to my Sent folder and when I clicked on Move To, these were the options: Inbox, Trash, Archive, and Sa...

Missing Item Specifics

All item specific options have disappeared under the Men's Clothing > Shirts Category (Casual, Dress, Polos & T Shirts). Both mobile and desktop. Only Recommended Specifics are available. "Add Your Item Specifics" do not save. Revising an item in thi...

Item specifics recommendations are already there

For the last week or so the listing program has been suggesting 'item specifics' that are already there.If I ignore them... They keep coming back.If I accept them without deleting the original specific... I end up with two of the same specific.Please...

had an auction end a few hours ago no invoice email sent to buyer or me

had an auction end with bid about 2 or 3 hours ago - it shows up in my ended folder yet no email invoice was sent to me or I'm guessing to the winding bidder. Anybody ever experienced this?

Glitch accessing seller hub from iPhone classic view

Hi there. There’s s glitch when using the classic ebay site from an iPhone. From the home page you cannot access the Selling page or get to the Seller Hub. It keeps saying the server is down. I’m including 3 screenshots. First, the home page classic ...

Is the site Slow & Glitchy or is it just me?

It took forever to type one listing this morning, slow and jumpy at the same time. I always use the long form. This forum has been really erratic too for the past few days.I cleared everything, ran updates, checked browser settings and drivers. Wonde...

Search returning results that have none of the words I entered.

I enter words into the search bar. Get hundreds of thousands of listings that have nothing to do with what I'm searching for. Put quotes around the words to get "exact" matches, and get thousands of listings - the vast majority of which do not have t...

Fees - One time Payment

Morning all Trying to make a periodic payment yet the new page will not allow and a big red banner shows :- `We ran into a problem. Please try again later.` Its hard work isnt it? Anyone any clues to sort please? Regards Big Mike