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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Notice Ebay Phone App Unstable

I'm trying to list some things and having some difficulty. I begin the listing fine. Then the app abruptly closes and I get a screen that asks if I wish to leave feedback or file a report. I file a report describing the app closing and Ebay replies T...

Trying to add items to sell but keep getting Oops something went wrong. Reload message. Any ideas ?

I've tried multiple times to acces and add items to sell via the Selling tab in the iPad eBay app today. Each time I click on Selling the age loads with the message Oops, something went wrong. Reload. I've tried logging out and back in again but no c...

Bids/Offers will not load

For two days now all I get on my Bids/Offers listing is an error message (below.) Why?"Sorry, we couldn't complete your request. Try again later."

Repeatedly Signing In

I am posting this here because I do not see a "technical issues and problems" type of forum. For days now I have to sign in over and over every time I want to access My eBay pages, e.g. items bidding on, items purchased, items selling, etc. Is anyone...

New message indicator doesn't show correctly on Active page.

When on the active page, the "new message indicator" isn't working correctly. Many times it shows "no new messages" but when I switch to Purchase History, the indicator shows I have new messages.

Resolved! Seller Dashboard for Monthly Evaluation

Posted by an OP on the Seller Board. Their last evaluation says June 21 with next evaluation scheduled for August 20...and where is July 20 (which is today)? Mine has the same...??? Anybody around to fix? Thank you in advance. Hope this is the right ...

EBAY MOTOR Compatibility MISSING

Trying to list and also update some vehicle years and compatibility seem to missing

Shopping Cart Checkout not working.

Just tried to purchase 7 items using the shopping cart to the tune of about $150.00. Everytime I try and checkout, I get an error message saying "! Something went wrong. Please try to check out again." I have tried multiple times. Logged out and in e...

Ebay motor vehicle listings - compatibility's removing themselves at random times in the day.

We've been listing clutch kits on eBay since 2019. I then signed up to a service called "Auctivia" not knowing that it would have cleared every compatibility on our listing for some reason, but this wasn't too big of a deal as we discovered how to li...

New label printing workflows removed irregular package option, but it is still needed!

Title says it all; notice how in the new label printing workflows there is no option/checkbox/etc to indicate that you have an irregular shaped (Nonrectangular as the USPS likes to refer to them) package. This is a really significant problem because ...

Listings not appearing on my store, i have more than 40 items. It shows zero

Please someone help, items not showing up on my store, even though i have more than 40 items listed.. It shows individually by search, or if i send link to someone.. But if buyers click on "See seller other items" , It shows zero... Called ebay many ...

Ebay Shipping Showing Delivery and Purchase Dates The Same

Tonight on two separate purchases, when printing shipping labels, the Ebay "Print Your Shipping Label" page shows an "Expected" {delivery date shown to the buyer} for a 29 May purchase as 29 May for delivery. I'd like to see that happen!

eBay pages not loading

I can see that many other people are having similar problems as we are. For several weeks now, various pages take too long to respond. On Chrome, you get ERR_TIMED_OUT. We started seeing this first when we tried to go to messages, then it spread to i...

Closing a manual Unpaid Item Case...

There are now 3 separate topics this am on how to close a Manual unpaid item case. I had this happen where the buyer paid last night but the case was still open as of this am. In the resolution center, to the lower right is an arrow for a drop down, ...

Can't pay using paypal

I've committed to buying an item on ebay.ie but I cannot pay for it.When clicking the PayPal payment option, a PayPal pop up window is shown but it remains blank. The web browser's dev-tools console is spitting this message:Error: You are calling pay...