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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

My Sellers Hub has not updated since Sunday

My Sellers Hub has not updated since Sunday. My sales numbers for the week are extremely low even for the depressed sales I have experienced since October 15, 2019.

Seller Hub daily sales incorrectly listed as $0

Hi, one of the things I have noticed over the past several days in Seller Hub is that my sales for the day are listed as $0...I have typically had at least one sale every day. The last sales that are showing in the graph are from the 22nd. I would al...

Seller Hub numbers are still inaccurate

Hi, eBay for Business advised for me to come here and report that my hub numbers are still inaccurate. They show zero each day even though I have sales. This has been off for a while for me, and not just the several days that you report from others. ...

Photos randomly disappearing from listings

New issue as of today 10/23... relisting or editing listings and random photos are missing from listings. Red triangle where photo has been corrupted or disappeared. All happening on listings with random IS missing. I am fixing things like length, st...

Seller hub update is still 5 days out

seller hub update is still 5 days out last report of sales the 19th

Problem with late shipping rate

Hello eBay team . i have a problem with my late shipping rate. it increases drastically. I had change my handing time to 2 days handing time since a month ago and sending all items after the buyer paid the next day ( this was a strategy to decrease m...

Still missing seller hub information

Still missing seller hub information(sales) from Oct. 23-current.

Missing and inaccurate data in seller hub

I am still experiencing missing and inaccurate data in my seller hub for sales since Oct 15th. Some days are showing no sales when I know I've sold and shipped things.

Shopping Cart Not Working

I have had a sveral customers report that a) discounts for multiple purchases and combined shipping are not working, and b) the cart is not allowing the customer to continue shopping. Where there is usually that option, the cart is forcing a checkout...

Daily sales graph on the seller hub is not populating daily

My daily sales graph on the seller hub is not populating daily, today is 10/24/19. The last day showing sales data was Saturday 10/19/19 and the fields after that date to today's date are blank, and I have had sales.

Promotions aren't working

The technical issues that we are dealing with here at our store is in promotions. We run promotions in different categories and since the 18th none of our promotions are working we do $1000 to $2000 sales per day this is costing us big bucks and if w...

Can not run any promotions in almost a week

We sell automotive parts and we are experiencing problems here too. Can not run any promotions in almost a week.

Seller hub data is not showing correctly and tracking data is not being recognized by eBay

I haven't noticed any problems with my Item specifics because I sell in collectibles but I have two problems. First, my seller hub data is not showing correctly and I know you are fixing that. The second big problem I have been experiencing is my tra...

Ebay is charging tax on the shipping

So I just won a auction and after reading multiple posts about the sales tax being wrong I decided to check the tax I was being charged. When I checked the purchase price with my states tax the tax I found that I was being charged about 2 dollars ove...

Current glitches on my site/store which is Anchor level

Here are the current glitches on my site/store which is Anchor level: Lavenderclothesline I am a full time, top rated seller with 3500 items, 100% positive feedback for 6 years now. 1. I cant list new items or listing ability is very slow (counter ci...