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Current and resolved technical issues - updated as of 3/25/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

the home page

how do you all like the new home page. is star wars your favorite thing in the world? well it is not mine and i want it to go by by.

Error message: "email address cannot be used for PayPal Payment" KNON GLITCH ON EBAY

Yesterday when attempting only to update a sale page I was given the notice "email address cannot be used for PayPal payments at this time" I contacted eBay and they said they had some reports about this issue but that it may be an issue with PayPal....

What is wrong with the seller’s profile?

Hello!I often notice that the pages of different sellers look different. This applies to the "Member quick links" bookmarks.In the attachment, page 2 is a view of a regular profile.In the recession, stritza 1 is a type of erroneous profile. What is w...

Resolved! Cannot delete messages from a specific person in inbox

Hello everyone. I have a couple of messages from this one buyer and I can't seem to delete all of their messages in my inbox. I also have other messages from others and eBay, and I could delete those fine. But every time I try to delete these message...

Please fix issue re: uploading photos to new listings. Duplicates & omissions.

trinton@ebay.combrian.t@ebay.com Hello,When creating a new listing & uploading a group of say 5 photos, the first photo is duplicated in the listing & the second photo is skipped & does not appear in losting. I recall this being an issue a year ago, ...

International shipping labels not printing non-English characters

When printing an Ebay Shipping Label for a sale to Israel today, the English characters were fine but the Arabic characters used for final delivery by the local post came out as a string of blank boxes.I know it's not my computer not understanding th...

Picture not working

It would be nice if all the pictures in item descriptions were working. Customers need to see all the photos not every other one. This is through all the items I checked out?????????????????????So, we are just to be patient while we lose bids????????...

Variations get deleted when creating new listing

I get this error "It looks like there's a problem with this listing.Missing name in the variation specifics or variation specifics set.All variation specifics require a name and a value." Even though I am just creating the Variation for "Color" and i...

Has EBay been hacked? Erroneous offers appearing on Overview page

Hello, has eBay been hacked? Erroneous offers, obviously spam since they have an excess of exclamation marks, notate 10,000 free listings and expire in 2038, are appearing on my seller's overview page (see attached).

System auto-reply email?

Within days of contacting several different sellers, I get automated replies via email. Messages are of similar content and I get them via the replay option (on messages that I normally received from sellers before) and when I write directly to the s...

From my profile page, click the link: "Items for Sale" shows zero results

From my profile page, click the link: "Items for Sale" shows zero resultsAlso, from Item page, click the link : "See other Items" shows zero results.At present, I have 974 active auctions.I am losing money.

WATCH lIST PAGE ALMOST FIXED..NOW LIST ACCESS IS MISSING

After about 3 weeks of my Watch List Page been all messed up.. I finally got it to be normal by refreshing the page over & over again today. The messed up page shows up every once in a while but seems to be disappearing... Now.. however my Private Li...

Resolved! Shipping Label Printing

Been trying to print shipping labels for the past 10 minutes and keep getting internal errors ???

Descriptions not showing up in my listings both onsite and mobile.

Hi allToday all of my listings come up (both onsite and mobile platforms) but when I click on "description" or "read more" the page is blank. I can see everything else like photos, condition, price and such.I did a few searches for other listings and...