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Resolved! Should Ebay refund/reissue a coupon that did not work correctly on an ENTIRE order?

Here's my case:-I had a 20% off coupon code for an order that had to be $50+.-I put two items into my cart, a $45 pair of boots and a $49 pair of shoes.-After checkout, the $45 boots got this error: "This order was not successful. Order cost has not ...

User avatar by Adventurer
  • 603 Views
  • 3 replies
  • 0 helpful

sold listings/completed listings not showing properly in advanced search

I encountered this issue in March 17 - SOLDS and COMPLETED listings don't seem to show up completely in advanced search. This is happening again and it seems stuff has not shown as SOLD since May 4th. Also, the number of SOLD items actually listed on...

Listings showing wrong same day shipping time

I recently changed my settings to allow same day shipping with a cut off of 12 noon EST. It's currently 3:20pm EST and my listings say if I order in the next 1 hour and 20 minutes the orders will ship out today. Yes, I double checked my settings, it ...

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User avatar by Thrill-Seeker
  • 171 Views
  • 0 replies
  • 0 helpful

eBay listing shows different (much higher) shipping charges than what I listed

A few potential buyers messaged me that my shipping charges were so outrageous they wouldn't think of purchasing from me. The shipping charges I listed were based on eBay's calculator and were reasonable. When I checked my listings the charges were c...

Firefox not displaying description in listings

Is anyone else having problems with descriptions not showing up when buyers are viewing listings in Firefox?? The other browsers seem to be showing the listing description information correctly, but not in firefox. I've contacted Ebay about this, but...

User avatar by Adventurer
  • 1838 Views
  • 8 replies
  • 5 helpful

Keep getting ebay.com instead of .uk

I've suddenly started to suddenly land on ebay.com pages when within ebay- for example I just clicked from an item to my seller page and found everything priced in $$! What's going on? I can change page and try again and it's back to ££ -but disconce...

Sending an Invoice and Shipping Rates not updating

When a buyer requests an invoice, and a preferred shipping method I update the primary (first) shipping option to the buyer's request. In today's case that meant changing SmartPost to Priority. The shipping cost DID NOT RECALCULATE!!!! If I had not b...

User avatar by Rockstar
  • 242 Views
  • 2 replies
  • 1 helpful

Foreign Languages and Excessive Sign In Required When Already Signed In

During the last few days, whenever I pay for an item, after payment, it shows Was shucht du, German for what are you searching for? There have been reports on the seller Board about foreign languages showing up so possibly others are seeing more than...

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