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Forum Posts
Current known technical issues - updated as of 6/3/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Shipping labels
I am unable to print shipping labels downloading a blank page frustrating , frustrating
hacked
has ebay or paypal been hacked a lot of technical issues going on right now. might close my accounts to be safe.
Can't add pics to a new listing
I'm trying to list some new items on ebay and when get through filling out everything and go to add pictures the app stops and shuts off. It has done it for the past few hours
IOS app photos loading lag....
Been listing from my phone for quite a while… As of last week anytime I go to upload photos are taking 3 to 4 times longer anybody else having the same issue? I know it’s not a phone issue… I have reinstalled the app to try to correct… No luckI’m thi...
Can't pay with Ebay
I can't place any order using Ebay for 3 days now (since there are 3 payment options). I deleted my cookies, browsing history etc on Google Chrome and it shows the same message "Turn to the Merchant" It is not working on my Ipad either. I also tried ...
5 dollar late delivery voucher
Lately I've been receiving some items past the expected delivery date but there is no option available for a $5 voucher what should I do?
Cannot Delete Items In Summary Again Javascript Error
This has gone on now for years and stupid eBay still has not fixed it. It says "javascript" and is frozen and can't be deleted unless you check the boxes. I tried different browsers as well since eBay keeps updating and changing stuff stupidly that d...
Inconsistent Interfaces are creating horrible Buyer experience
Rule #1 of UI (User Interface) design is consistency! Users must be able to quickly find what they are looking for.Brand new : some pages are displaying size "buttons" at the top of the page, some pages have no size buttons at top but have the size f...
Resolved! Active content being added in automatically by eBay at the end of listing description
Is it just me or are there other sellers that are having active content automatically added to the end of their listing description code? Script that's being added is at the end of this post. Our listings don't use any script in them, just HTML & som...
For the ITEM SPECIFICS team...Pebbles
Could we do something about eliminating an auto fill in the purse category? Whenever I put “pebbled leather” (its a thing) in the title it automatically adds the word “Pebbles” (as in Pebbles and Bam Bam from the Flintstones!) in the “Character” fiel...
Getting technical error issue when trying to send an invoice.
Has been like this since 7 am today
eBay displays now have giant font and only 25 listings per page
Just now, today, 2.18.20, I noticed that I can no longer view all of my active listings in eBay without having to hit the arrow for the 2nd, 3rd, 4th and so on pages. Just 25 listings are displayed at a time. The font is large too. I know this change...
Notes not being saved, again
Today (2/18), notes added to the Summary items are not being saved.They were as of last week (2/13). If I create a note and save it, it appears with the item. But if I refresh the browser page, the note disappears. Also if I close the browser and cha...
Resolved! Why is my SOLD auction item showing up as UNSOLD?
I just had 13 items listed for auction end. I know for certain that 1 of the items had a bid on it when I checked earlier today. I did not get a notification saying I sold an item and awaiting payment, nor is it marked in my overview page that I have...
