Hello all! @stuff4divas brought this issue up in the chat yesterday and then tagged me here, letting me know it wasn't a one-off thing for them. I do see that as of today a ticket is open with the tech team, for this very issue.
I would be happy to provide them with more examples as the more they get, the faster they can usually figure out what's causing the issue to occur. Please reply here with the accounts username and an example item number that's experiencing this (making sure to tag me in the post), and I'll be sure to get these examples added to the ticket. Thanks everyone!
https://www.ebay.com/itm/224646369732
I have several more examples. It is occurring randomly. If I am in the "revise" function, the change shows. Once I save it and look at the live listing, the change is not there. Photos attached. The second is the live listing - the first is the listing when it is in revision status. Revision status shows my change and the revisions always is there, it just doesn't display when live. It's missing that "be".
I appreciate your effort in helping, but my revisions still ARE NOT seen in my live listings. Below are two examples. The first two pictures is for a pair of women's boots that I listed (item#124959165349). I decided to ship these out UPS Ground instead of USPS Priority Mail, because UPS was much cheaper. The first photo shows where I deleted "Shipped USPS Priority Mail" in the revision. The second photo shows it is still included in my live listing. The third and fourth photos is for a diecast toy Jeep that I listed for sale (item#124970918211). I noticed that there was a white scuff mark on the bumper, so I wanted to add that information to this scheduled listing before it went live. I also wanted to add that it would be bubble wrapped. The first photo shows the revised listing, with the revised text underlined. The second photo is from the live listing. My revisions DOES NOT show up! This is setting me up for a potential negative feedback from the person who bid on this toy Jeep. Do you understand the gravity of this situation? I have a perfect seller feedback rating, which I would like to maintain!!
@e-dazed wrote:
Mine isn't resolved. I just checked the listings from a few days ago where I had this happen, made a slight change again, change didn't show when live. I changed 3 listings earlier today, 2 didn't take the change properly on display and the 3rd did. I don't think this is fixed yet.
I got @briansbidnbuy added to the ticket and I can get you added too @e-dazed if you can get me a few item numbers for examples. Please be sure to tag me though so I don't miss it. Thanks to @stuff4divas for doing so. I'm glad to hear yours seem to be working correctly now too! Hopefully it lasts and we can get this resolved for others too.
@nicknicksellingstuff wrote:
nicknicksellingstuff
Example: eBay item number 231970189418
I changed the quantity from 2 to 4. The title changed correctly (and the Item Specifics), but the description is still showing no changes. I changed all the 2s to 4s in the description section, but they are still showing 2s.
When I go to RE-edit again, all the 4s are already there. I've tested this across my other listings and they are all doing the same thing. The edits are being saved, but they are not being displayed to the Buyers.
I've added both you @nicknicksellingstuff and @Anonymous to the ticket. Thanks!
