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What is wrong with my store

Since end of August my store feels its been running on 2 cylinders. Spoke with a rep on Twitter who encouraged me to use my PL vouchers problem is I no longer have that option my store is a starter. I've been with eBay 2014. I'm in collectibles and I'm selling only 2 items a month! Really unusual. If they put me in a beta get me the hell out of it. BTW selling similar doesnot work. If for some reason they are doing this on purpose right before the Holidays, bad move. I'd like a tech to see if there is actually a problem before a call a Rep again. Thanks

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