Selling

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Answer on unexpected payout

I called the customer service . Hit #1, then #0, until a representative comes on the line. He stated that numerous sellers did not receive their weekly payout on Tuesday, so eBay had to reset the payout system to resolve the issue. They had to send a...

Time away vs. extending handling time. Thoughts?

What would you do? I am leaving on a Sunday and returning late on a Wednesday. Trying to weigh the pros/cons. I usually do time away, but I will be gone a shorter time than normal. My current handling time is 3 days.

Listing Issues

Anyone else unable to create a listing? Message says tool not working.

Anyone notice Ebay no longer has a way to message them on Facebook?

I have a situation where a buyer had a item shipped to a 3rd party re-shipper. I didn't notice it when I shipped it out since I sometimes have a lot of orders in the morning. Buyer opened up a INR yesterday so I looked at the tracking and noticed it ...

eBay advice, suggestions

LOL!When I go to Active Items, I see advice/suggestions across the top of the page.Been noticing one that says my Prices are Higher than others by 10%.Few days later is 24%.Today it was 38%. Little link below it to Fix it / adjust prices.So I clicked...

Categories not showing on listings

Anyone have any suggestions as to why the categories an item is listed in is not showing when I view an item. Sometimes I look at how others have an item listed to help me with how to list mine. This just recently disappeared. Thanks.

How Do I Find My Posts In "Selling" messages?

I've posted a few questions on here as well as responses to several messages I've found interesting. Is there a way to get to those threads without clicking through page after page of newer posts?Thank you.

matrics

this ai Matrics is for the birds, e-bay charging me 6% more on sale because of lost mail climes, they sent me a message that they would revalue my Matrics on July 20, but started shutting down my site as of yesterday, called customer service, they to...

How is your "summer slowdown" going this year?

Is your "summer slowdown" this year (2025) worse than last year so far? What do you think is contributing to it for better or worse? From my business perspective this summer has been a lot worse than last year. It's been hurting a little more than us...

Third Party Re-Shipper

Hello,I have a buyer who opened an item not received case. Tracking shows 'in route' not delivered. I went to the USPS website and tried to open a 'find my package' case and was brought to a page that said I cannot open a locate my package case becau...

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Neutral Feedback Revision To Positive Needed -

A buyer left a neutral feedback as they weren't happy with delivery time. Once they realised we where "time away" from the business stated they would be happy to action a revision. However, the option to revise wasn't there only "report this buyer" o...

Shipping

I just had a potential buyer asking me about combined shipping price. I already price my items at a discounted flat rate. I am not sure how EBAY does this. I cannot ship multiple items at the flat rate I am charging though. I asked him to contact me ...

eBay Siding with Abusive, Threatening Buyer Who Tampered with Item – No Seller Protection Anymore

I'm a 12-year seller with 100% positive feedback and a teal star rating. Recently, I sold a BMW FRM3 PL2 module listed clearly as “Bricked – For Parts or Repair”, under the “For Parts or Not Working” category. It was transparently described as untest...

Shipped item stopped working after a few minutes. What to do?

I shipped a bulky medical device to a buyer who states "it stopped working after 3 minutes." What is my best course of action? I have a returns accepted policy. The item was new open box which I took out, inspected and plugged in before shipping. Any...

Some more of ebay's Magical AI!

Most sellers probably agree that space "above the fold" in a listing is valuable space. Well, ebay has apparently decided that it's the perfect space to show off the value of its Magical AI---I don't know if this is a test or something new, but I'm s...