Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! More Bugs

Thought the last update was to fix bugs?!?! Well I have more bugs now than ever. I have attached an example of one. Frustrating to say the least. All of those items are different prices. The top item shouldn’t be there at all considering it is no lon...

Bidding

Everything I’m bidding on shows up with the same bid and shipping price! Nothing changes after you bid

User avatar by Rising Star
  • 624 Views
  • 1 replies
  • 0 helpful

Bug!

Sind noch zu viele Fehler in der App z.b. kann man wenn man eine Nachricht gesendet hat nicht zu sofort im Ausgang sehen ob die auch gesendet worden ist man muss erst zur Startseite einmal runterziehen aktualisieren Dann und dann noch mal die Nachric...

Selling listings

Need a search option to be able to search through listings that I am selling. Right now I have to scroll through every listing I have to find the one I am looking for. Would be much easier with the search option.

User avatar by Not applicable
  • 936 Views
  • 0 replies
  • 0 helpful

The mobile number disappear from last 2 version.

Dear Ebay I wondered the phone number disappeared from customer address. But when I click "mark as send", the phone number will appear . Please bring phone number back before click "mark as send" ,Please. Because I have to type phone number on the in...

User avatar by Adventurer
  • 927 Views
  • 0 replies
  • 0 helpful

No longer a link to store on app

On mobile app, there is no link to my store anymore on my listings. I know it was available to other sellers as I have seen it, but not anymore. It's not that easy for buyers to see my other items. There is more like this but it shows competitors ?! ...

User avatar by Adventurer
  • 641 Views
  • 0 replies
  • 0 helpful

Unable to open app since updating

I just did the update and I can't open app at all. Also there is a number 1 on the icon which there before and after the update. I've tried deleting the app and reinstalling which did nothing to help.

Lost my eBay & PayPal acct!😕

I attempted to set up a separate eBay account for my Granddtr’s (teenagers) because I didn’t not want to share mine with them. So by doing this, it automatically took away my main eBay & PayPal account with my funds attached. I tryed all I could to r...

Does ebay ever read/listen to Community discussions?

I have a question for the ebay Community: Does ebay ever read/listen to our issues? My "new" mobile app is horrible! It deletes my Watch List as soon as I add a new item. Iused to have about 100+ items that I keep track of, but they are all gone on t...

User avatar by Adventurer
  • 1026 Views
  • 4 replies
  • 0 helpful

Resolved! Old version of eBay mobile app?

I keep getting e-mails telling me I am using the old version of the ebay app. I'm not sure if it's the one on my phone or Ipad. When I go to the app store for either one, I appear to have the most updated version. I've tried deleting and reinstalling...

User avatar by Pathfinder
  • 21066 Views
  • 22 replies
  • 1 helpful

Watching list cannot be deleted anymore

All the item I have in my watch list as soon I put a new item to the list and came back to delete it. I have a warning saying I cannot delete this item. Why?

Resolved! Request.ebay.429

Since I updated the ebay app on my iPad, two days ago, I received the message that I had exceeded the daily limit so access to this individual function will be denied for the rest of the day (Request.ebay.429). I tried to delete the app and re-downlo...

User avatar by Adventurer
  • 15835 Views
  • 113 replies
  • 2 helpful
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