Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Collections

When will the mobile version have the option to "add to a collection" like the web page allows different collections?

Cannot Refine Buying Notifications Anymore

The eBay app for Android does not let me refine Buying notifications for items ending anymore. I used to be able to toggle notifications for Watched and Bid items separately. Now I cannot turn on notifications for watched items ending and at the same...

Active Listings not showing

In my ebay my active listings are not showing up? It will show the number of listings but when you touch to see them for revisions all I see is there is no active listings at this time? I currently have 183 active 03/11/2018

App problem on two factor authentication (android)

When I try to log in inside ebay app, I've got two factor authentication, so the app open an internal browser with eBay homepage and let me write the code I've received through text message, but when I've logged in there is no way to get again inside...

Resolved! Saved searches not working on Ebay app.

On the android app the saved searches dont show dots anymore for new listings posted in the saved searches anymore Also a long time issue is that the app doesnt give new posting notifications on saved searches. It only sends notifications once or twi...

only some photos won’t upload via iPhone app

When uploading photos to eBay from my iPhone some photos will upload perfectly fine multiple photos at a time, and when I go to the next listing and multi select photos, hit upload- nothing happens, it goes to the gallery which is all blank boxes. No...

Replying to messages in app, no draft saved

When replying to messages in the app, if you accidentally don’t tap send and hit just above, you lose your message, no draft is saved or any confirm close window. Please can this be changed, it’s really annoying!

die frei gabe des Option BEZAHLT in den App

Hi, was mich bei dem App stört und mich vermissen läst ist es das es kein Möglichkeit gibt wo ich das gekauftes Teil als BEZAHLT makieren kann. Wenn es übers PayPal bezahlt wird sieht es der Verkäufer direkt, aber Überweisungen sieht man leider nicht...

Cannot lower quantity to zero on the iPhone app.

The app will not allow me to change quantity to zero just keeps the quantity the same. Would like to see this functionality added so I can update inventory on the go! Please add this!

Cant add pictures when relisting

when im relisting an item it wont add any new pictures. i go in to select the ones i want to add and it ticks them then i add them... but nothing happens and they dont get added. is there an app issue with this at the moment? thanks.

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Delivery Missing when Relisting

When I relist an item the delivery method is missing and I have to enter it again. Sometimes if I abandon the relist and start again the delivery is populated correctly. This only seems to have started since the delivery options were updated to inclu...

Functionality missing in description

After the last update to the current one, Using bullets in the description and changing text types has completely disappeared. It was the IOS update.

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