Mobile Apps

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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Communication with buyers and sellers. I see it online but don’t know how to do it.

How do I talk to my buyers who have made an offer?

can't see listing of previously purchased item

I want to purchase an item again but want to verify what I'm buying by seeing the listing. I get option to buy it now and add to cart. I add to cart and from my cart I click the item to view listing but makes me to the three options buy it now, view ...

Resolved! New IOS update doesn’t include send offers.

Newest IOS update doesn’t include new likes on items as before. Can’t see who to send offers to. Just wanted to give a heads up to app support.

eBay stealing sellers money to invest for 21 days

eBay is taking sellers money and holding it to invest and make interest for a month even after all criteria is met to release funds such as confirmed delivery and comments from the buyers saying they are happy with the item purchased as described, an...

Ebay, you definitely need to update the app for location of condition statement

Well, as a volume seller for over 24 years, I'm finally at a high enough frustration level that I'm writing this post. Can I just what many other buyers and sellers must be thinking? Why on God's green earth is the condition statement for pre-owned i...

Can post listings via app

Hi all. idk if this is a new perk of eBay… I’ve been quite active here until about 2years ago when I moved counties. today I logged in hoping to list a bunch of items, but there isn’t even an option to “List an item” in the app, I’m being prompted to...

App non funzionante

Buon giornoApplicazione non funzionante su iPhone se 2020 quando accedo con username e password si chiude da sola! Ho provato svariate volte sempre lo stesso risultato!

app not displaying some of my listing images apple iphone SE Version iOS 17.4.1

When going to my active posts, about half of my items do not include the main photoHow to fix this?

Lo grade Help desk drops calls every time

Terrible customer service worse than ever

App homepage is blank

For the past month or so, my ebay homepage has been. I have tried clearing the cache which helps temporarily but it goes back to being blank in a few minutes.I wanted to see if there is a permanent solution for this.

Won’t upload listing. Photo error?

When I hit the list button it says it can’t because my photos are missing. I have 9 nice quality photos in my listing. Is this happening to anyone else? I have never had this problem before. I use an IPhone to list.

Problem with ebay App. Not displaying listings or other indo

Is anyone else having a problem with the app ? For the last 2 days 24/25/4/24 I've been logging in and getting a text reminder etc. Thats all fine but when i go on "selling" etc it is not showing any of my listings. It's blank. On my laptop items are...

Need help with app and browser compatibility

This starts with the app itself. Right now I'm using my lg V20 running latest O8.0. No problems or complaints here. But it's all of that on my new Note Pro 12.2 running latest Lolli 5.0.2. It's bad. On the play store, this item is 'not compatible wit...

Can't buy the same item from a seller

This is really frustrating, so i got this item from a seller before, and now recently i decided to buy the same item again from same seller as they still have it available. But as soon as i tap on the item (no matter where i am on the app) it takes m...