Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Sell similar gone, item specific glitches

1. The basic item specific "Color" is gone? Seriously....its pretty important.2. Sell Similar isnt working from my Sold listings.3. Brand names that populate for handbags is a short list. What happened ebay. Its becoming a waste of time trying to sel...

Problem posting product review when using Apple's Screenreader Voiceover

When I try to post a product review, I get stuck at the point where I want to send it. Because I am blind I have to use Apple's Screenreader Voiceover. This screenreader displays the keys for cancel and send as one key and when I tap it, Voiceover an...

600 listing max

Why are you limiting only 600 listings for people to view on iPad or iphonewhy do I bother to have a store or to list over 700 items. Or for that matter even to list any more items . I could easily reach 1000 items , but for what to only have the fre...

app immediately shutting down on startup

Everytime I try to open the app it immediately shuts right back down.I have strong wifi reception.i've tried closing all app processes and deleting app then reinstalling with restart(s).My iPhone is a 6splus w/iOS 10. Any advice or fixes would be ama...

Shipping fee

I sold an item and forgot to input a shipping fee when I listed it. The buyer can't pay for the item until I input a shipping fee. But I don't know how to do It??? Help

App not showing my listings

My listings, messages, alerts will not pull up.

Print Shipping Label Button Missing IOS

I no longer see a “Print Shipping Label” option button on my iphone ebay app (under “Sold items”). The only options are “Mark as shipped”, “Add tracking number” etc. I’ve rebooted phone, updated ebay app, still no button. I was able to print labels l...

Camera will not open

Anyone else having this issue? The camera will not open from within the app. I have to add photos from my gallery currently. I have tried resetting the permissions, restarting my phone, and uninstalling and reinstalling the eBay app. Any ideas? I hav...

automatic drafts

Every post saves as a draft when I take a picture. I have to take one photo exit out and then open it again through drafts other wise I'll have 10 drafts for the same item each with a different picture.

Deleting previous purchases on app

Cannot delete previous multiple purchases from same seller. Also unable to remove refunded items from seller on eBay app. Tried going on classic site to do it to no avail. Any ideas?

Listing an item- description will not save.

I’m trying to list a new item via the eBay app on an iphone. Every time I write in the description I save it, click out and it automatically deletes everything I’ve written and continues to ask for me to write a description of said item. Never had th...

Update bug March 29, 2018

Just got ANOTHER update and the first bug is a returning bug where the app says I need a buy it now price for auction listing.

My Ebay on IOS device

Currently on both iPhone and iPad when I go to view my Ebay the circle of death looms and never opens. If I go through Safari it works fine. Have to keep deleting the app, re-adding it, log in and wait for it to fall over a few days later. What is go...

Photo uploading issues

The mobile app is having issues uploading photos and lags\glitches sending it to whoever is on top of most recent message. Or just sends the text not the photo.. im better off using amazon with all the other issues with sellers and the stupid global ...

What happened to the sell similar item button?

Hi, just a few days ago i was able to go to a listing and push a button for selling similar item. Now its not there. Ive even looked at listings im just thinking of purchasing and its not there either. Help please. It made it simpler to list items