cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Issues with saved searches and the ebay app

So, i ran out of saved searches on my other two accounts. No problem, I made another account. Only problem is that saved searches don't work in the app on my new account. They just don't show up when I click the text box anymore. Actually clicking on "saved" will allow me to se the titles of the saved searches, but clicking on them just tells me the number of saved searches, and won't let me actually see the search. This is important, as there is no way I can manually click on 100 extra searches every day on the classic site. The little dot that appears on the app lets me know when something new is posted, so I don't have to do that. Equally annoying, ebay moved the title and description option inside of the advanced options, but the advanced search options are no longer prepopulated with my search from the previous page, so I have to fill it in manually. And, to top it all off, I can no longer get the exclude word feature to work at all. So, when I am looking for, for instance, Panda's Adventures VHS, I have to sort through 60 copies of The Amazing Panda Adventure. Multiply that by 30+ searches that need words excluded to get the correct result. Some of the things I'm looking for are posted only once or twice a year, and not seeing them when they are posted is a major issue. I even tried making a fourth accounf, but no luck. My other two accounts work fine with the app. I'm really frustrated with the entire thing, I shouldn't need another account to save more searches anyways. Their loss, because if I can't find what I'm looking for, I can't  buy it. 

Message 1 of 2
latest reply
1 REPLY 1

Issues with saved searches and the ebay app

@ethancasteelvhscollector

 

Thanks for the details and sorry your searches are not working on the account. Could you please email us or post here the account that has the broken searches androidhelp@ebay.com. Can you also send a screenshot of them not showing up when you click the text box so we can see what you are referring to.

 

Thanks

Message 2 of 2
latest reply