Mobile Apps

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Updating app

Says I can’t update app as I don’t have iOS 17. Says it will download a previous version for less than iOS 17 but download button doesn’t respond

Resolved! Trouble viewing items

When I try to view an item the item info including image does no show up. The buying options button is present I get a message that the seller does not ship to United States. It does not matter where the seller is; all items show this error. My addre...

eBay app is improved today

Thanks to eBay for making the App as functional as the website for seller-initiated offers today.I'm now able to offer either a fixed price or a percentage off. I didn't have the percentage off option before. I'm also now able to default to "no count...

Ebay New Update

What seems to be ever since the new update in January 2025, the app has not been working like it was. I don't receive notifications on my phone when an item sells which is frustrating. But MOSTLY, there has been a glitch where I'll go on my active li...

App

Cannot update app why?

Photos turning black again

Anyone else having this issue then uploading photos on the app? They turn black. It's infuriating.

Listing Images & Buy Option Wont Show

My ebay app does not seem to be working.I have logged out & back In.I cleared cacheI tried switching phone off and back onI even deleted and reinstalled ebay app but It seems like an app error though.I cant see the listing images , when i click on a ...

App stop working on iPad

Have been using my eBay app for years on my old iPad it stop working about 3 days ago why can you make it work again l can’t do an update it’s to old but it’s funny how Facebook ticktok and all the Chinese shopping apps r still working like wish and ...

Pictures and buttons not showing in app since update

On myipad, When I open an item, the photos show up for a second, then disappear, and there is no price, or purchase buttons showing. If I click on the ‘buying options’ button, a message saying “Item won’t be sent to United Kingdom” appears on any ite...

Resolved! Updates

Unable to get updates on my iPad and It won’t even let me go to my watched items etc. Totally unusable.

update for access to ebay

cannot update on my ipad with latest version

Does anyone know if there are any bugs in the eBay iOS app 6.84.0.2 or if it's just me?

In this question, I’m asking the forum community if anyone else is encountering bugs or issues with the eBay iOS app version 6.84.0.2. I’m wondering if the problems I’m facing, such as crashes, slow loading, or other malfunctions, are only affecting ...

Where to report eBay mobile app problems?

If you're facing issues with the eBay mobile app, there are several ways to report the problem effectively. Start by visiting the eBay Help Center and using the "Contact Us" section to reach their support team. Alternatively, use the in-app feedback ...

Help: stopped getting eBay notifications on iPhone

Are eBay sellers having the same issue over the past 5 - 10 days? All of sudden, I am not getting any eBay notifications on my APPLE iPhone (was getting them before this). I did not do anything to cause this. Trying to research into and figure out wh...

Cant down load reports to phone I r tablets

I have a Samsung Galaxy S23 Ultra phone, Android laptop, and Kindle Fire tablet. I can't download reports to any of them. Show complete, but when I click on download link it doesn't go to downloaded files. Any help would be appreciated. Thanks, Bling...