Mobile Apps

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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Can’t hide the purchases

I have hidden some purchases but they show up in the iOS app.

Can’t sign in.

Using the iPad app on iOS. Keep getting a blink and you miss it error message after completing the two factor authentication. The app then crashes and needs to be reset.

Error 429 while logging in on iPhone

Let me start by saying that I have already uninstalled and reinstalled the application, I contacted technical support via chat who deactivated two-factor authentication, but I was unable to resolve the problem, every time I try to log in from my iPho...

App shortcut icon disappeared

How do I restore the shortcut icon??

EBay App update

My EBay App needs updating but I can’t seem to get the update going? Any ideas

E-Mail

I need an e-mail of eBay to contact about my failed issuse. I paid money, is this enough? Should not I receive my item?!

Multiple accounts

I opened a second account. How do I switch accounts on the app.? I don’t want to sign in and out every time. And if I can’t, how do I download a second eBay app on an iPhone

My ebay store when accessed using a mobile phone (Ebay app or direct web) only shows 2 listings ?

Our eBay store when accessed using a mobile phone (eBay app or direct web) only shows 2 listings, when in reality I have close to 13K + active listings. As mobile users consists of a significant potion of ebay users, I fear this has a big impact on o...

Tax collection on tax exempt gold and precious metals purchases.

I’ve recently been faced with a check out problem when purchasing gold coin on eBay. In California ( my residence) the sales tax is exempt on purchase over $1500.00. However when I went to check out to pay the invoice tax of $148.00 Was included and ...

The new App update and Layout change for Android

The new required app update for Android changed the layout scheme of the navigation menu to the bottom of the screen. Is it supposed to have been changed in the new update: and is it possible to change it back to the horizontal pullout navigation m...

Outdoor waterproof cushions

I need to return the waterproof cushions I ordered .they are the right colour right material but there about 3 sizes too small and I need to return them and see if you do a bigger size .

My app keeps logging me out.

Ever since I did the last update everytime I use another app while using eBay it logs me out. The whole point of the app is so I don’t have todo this process everytime I use the app. I’m a new seller. This is very irritating

Probleme beim Fotografieren von Artikeln bei Erstellung neuer Auktionen und allgemeine Störung

In den letzten Tagen habe ich 30 Auktionen eingestellt und bei allen ein ungewöhnliches Verhalten der App bemerkt Foto machen : App zuckt und das Display wird dann immer schwarz Zoomen: Display wird schwarz solange ich die Finger auf dem Display habe...

You can't purchase this item through our app

As the title says, it forces you to add to watch list then you need to use a desktop browser to purchase. What is the point of the eBay app if it's not functional...

App not showing purchase history

Not sure if it's the new update but my purchase history is gone. Only shows last thing I bought. On browser it shows back to 2020 but on the app, nothing.