Mobile Apps

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! The internet connection appears to be offline

I am trying to use iOS app and getting the message above repeatedly each time I open the app but have connectivity. I have deleted and restored the app. I am using an I phone 8 and the problems have begun since I changed my phone. How do I resolve th...

No multiple selection on Item condition

Multiple selection of item condition is supported at eBaywebsite, but not in Android app. Right now, the allowed selection in app is Any condition, or one of the conditions, but not a combination of individual condition. I have been bothered by the l...

Messages now only in portrait mode

What happened??? The app used to work great on my Samsung Galaxy Tab S3, but now messages insists on.showing ONLY in portrait mode, which is VERY inconvenient ona 10" tab with mangled, painful hands. Please add some option in apo settings to revolve ...

Photo library

Nearly every time I go to add a new listing, as soon as I click on add photos from “Photo Library” it completly shuts the app down. Then I have to reload the app and go to listing drafts. Once I do that, I can then add photos without the app shutting...

Saved searches showing USA listings not UK

I have an ongoing problem with the Android app. Many of my saved searches are showing US listings not UK. I have set the searches to UK only, but the US listings are still shown. I have gone to the website to compare and the app is definitely not sho...

My watch list has disappeared

Everything on my watch list bar 1 item has disappeared and items i add to my watch list no longer show in the list this is on both the android app and on a browser any ideas on whats going on?

Updates

Absolutely awful..not happy with new update one bit!

eBay app iOS

Since approx a week ago, something’s changed. Pictures take longer to download and I can’t set duration for BIN.. it auto defaults to good til cancelled. I also can’t list a description under “ used” category

New Update

I have an Ebay Store. I don’t see store categories any more when listing an item. I also don’t like the new shipping section. It takes much longer to find the correct shipping method.

Offer messages

It is annoying to get messages that my item is now getting offers. Especially messages on items that I have already set an offer on. It's more annoying to have offers set that I didn't want offers on items on in the first place. Please fix this or yo...

App keeps crashing

Can not post anything tonight due to the app crashing. Anyone else?

Error

Handling time error? Never changed it but says error handling time. Still has check mark on top, won't let me list . I exited app, signed out and restarted phone. Still no luck I need help

Bids received on Android

I guess people don't have time to test the android app anymore. Had "bids received " in sell channel and tapped on it. Went to list of "have new offers". And the filter had nothing checked. Test this please.

Unable to save items in my cart

Since the last update I cannot save for later items in my cart! I use the iPhone app. I am also a seller on eBay and the new listing set up is a pain in the rear! It takes much longer this way and never saves my listing preferences so I have to enter...

New updates sucked

The new Ebay app update does not let you add quantity when you revise the item, like it use too before the new updates. I hope Ebay look into this matter. Very important function otherwise is defeating the purpose.