Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

I want New Other renamed!

I have had it with the confusion over New vs. New Other! Lets get real ebay. Please change new other to Open Box. Make it New at the top and Open Box next. Calling something new other is crazy! Other what? Other what can mean many things. Open Box is...

App not working in LG G4

I've just done the switch from Apple to Android and the only App I have an issue with is eBay, it keeps crashing everytime I try to open, it's an LG G4, I've tried re-installing but with no joy, can you offer some advice?

Back button

No back button when browsing. Makes it a pain when you search for the best deals and have to start over again and again and again and again. This just makes me give up and go do something else .

App Won't Save Size

I'm trying to list a clothing item for sale but the app won't save the size so everytime I hit "list item" it says I need to finish filling in the Details (the size). App doesn't need an update. Any suggestions?

iOS bug - Purchases older than 2 months showing in unhidden history

On iOS app purchases older than 2 months suddenly develope a status of “unavailable” and so start showing up again in Purchase History page. This does not happen on the desktop site and so is not a feature parity option. There is no setting that can ...

Serious problems with Purchases tab in iOS App

The work you’re doing to the Purchases area is destroying the eBay experience, and the brush off the company is giving others complaining about it is rather disturbing. It’s not just an “intentional update to match the website”, it has some serious p...

In Ebay app please add number of views to the overall list of active items

When managing my listings using the Ebay app, please consider adding number of views along with the number of watchers to the overall list of active items. It would be helpful to see the views at a glance instead of having to open each listing to vie...

Buyer can post pictures on item page

Buyers can post pictures of the item they have ordered on the seller's item page in review section. Like Aliexpress & Wish!

Problems creating listing

I’ve been trying all day to list a dress for sale. The ad won’t post because it will not allow me to post the size, and then it loops back with an error message that says I need to list a size.anyone else having problems?

iPhone app free shipping glitch

Just wanted to report this. Just started seeing this today all my recent past purchases didn’t do it. The skirt shows free shipping on the purchase page and then shows the shipping cost when I go to the listing.

No shipping options

When I list an item the shipping options do not work. I can’t list an item because I can’t choose the shipping provider.

No cha ching sound on 8 Plus?

I just got the iPhone 8 Plus and have noticed that there is no longer a cha ching sound when I get an offer or a sale like there was on my previous Android phone. I’ve looked everywhere within the app and in my phone settings and can’t see anywhere t...

Not getting any notifications

Lately I have not been getting any notifications. Including the most important, the sales and messages from buyers! I just ended up responding to a buyer over 12 hours late because I didn't get a message notification! I checked all my settings and no...

Shipping amount shown in search list results, but not always shown on item page.

On Android version 7 Samsung Tab S2, eBay App version 5.23.2.0 -Shipping Amount is shown in the search list results, but not always shown on the actual item page. You have to either click on Shpping section to see the amount or hit back button to see...

Old purchased items

eBay when are you going to get rid of the “unavailable” old items under my current purchases. Neither do I need to or want to see them all the time. It’s totally unnecessary. Please sort it in next updates.