Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Share button is not working again

Wasn't working.It was fixed but again the "share" button does not work. Please, check all sources around and fix it in everyone. It's easy.Thank you !

User avatar by Rising Star
  • 498 Views
  • 2 replies
  • 0 helpful

Still can’t delete sold items when multiorder.

I sold two items to the same buyer. I can’t delete the transaction from the sold items page using the app. Same for when I purchase multiple items from the same seller. The app never worked right...

User avatar by Adventurer
  • 489 Views
  • 2 replies
  • 1 helpful

IOS UPDATE

I have an iphone 7 plus and my ebay up will not update and I have no idea why. My ios version is up to date.

Incomplete search results

Hi ebay ios does not report all items that match a query.this sounds silly but happens often. here is my last ‘case’- i look for a yamaha montage- i search ‘yamaha montage’ in europe.- i have results.- one of the items that i tracked disappeared. It ...

Mobile app

You keep asking for input/feedback to make eBay a better experience but nothing gets done. Showing purchase history dating back to 2015 and can’t be removed and ‘Recently Veiwed’ items reappear after being cleared everytime i log on to eBay. This is ...

Notifiche

Salve, continuo a ricevere notifiche NON GRADITE, sulla app. Ho giá impostato e negato le notifiche, ho parlato con un piú di un' operatore, ma le notifiche continuano ad arrivare. É possibile, che una piattaforma come ebay, non sia in grado di crear...

Issues with update

I can’t scroll through any of my active items my sold items or my unsold items I can stroll through other parts of the app All problems are in the selling tab

User avatar by Rising Star
  • 466 Views
  • 1 replies
  • 0 helpful

Resolved! Number of items in search no longer appears

This latest update 7-17-18 is awful. Specifically the number of items in a search no longer is available. This is significant to me. I want to know if there are 18 or 18000 items to look through. The Notifications page is so large only 3 items appear...

User avatar by Adventurer
  • 674 Views
  • 8 replies
  • 1 helpful

Resolved! Prices not showing on some items in Watch list

iOS version 5.32.2 is not displaying the current prices for many items in the watch list. It was fine before the last update. I'm on iOS 10.3.3. I deleted the app and reinstalled without result.

My bids page not working

Helloi have an 8 plus iPhone and when I use the eBay app to check on my bids , whenever I try to scroll down the page freezes everything disappears and then it says I don’t have any items that I’m bidding on. Please help

Collection in Person

Now when you offer payment on collection, Ebay automatically adds the Click & Collect option. Really annoying as I now have to add to the description that this option is not available.

User avatar by Adventurer
  • 534 Views
  • 0 replies
  • 0 helpful
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