Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Annoying update

About 2 updates ago for some reason you decided to include all purchases for current year. I really don’t need to see these as I was happy going into ‘archived’ if I REALLY needed to see a past purchase. Please go back to only showing current purchas...

Fix the bleep mobile app bleep 🤬

I’m seriously thinking about getting off eBay and going to amazon if these problems arent fixed soon.. 廊Get ya act together eBay tech heads !!

No option to filter by size and others on clothing / shoes.

Device: iPad (iPad3,3)OS: 9.3.5App Version: 5.16.1d Hi,kn this device I am no longer able to use most of the filters on clothes and shoes. All I can select is local, price and a couple more. I can't select size, length, heel size, etc.Check image att...

August 8th App Update — Skip It!!!

Hoping that the August 8th version would correct the problems introduced by the previous version, I updated my eBay App today. Look what I now have! I would call this a less than helpful display of “information”. I do not recommend updating to the ne...

Can’t set size for clothing

Not sure if it’s just the latest update, haven’t listed anything new in a while, but there’s a glitch that won’t let me select the size of a clothing item to list. I will set the size, there will be a buffer for a second, then the size will disappear...

I want my money!!

My moneys on hold when the package has already been delivered, eBay you need to take off my hold so I can have my money already. This is ridiculous, I shouldn’t have to wait to use MY money, when the product I sold is already delivered!

App crashes

The app keeps crashing every time I try to start a return the app just crashes

Permanent deleting of recently viewed

Past, present and beyond updates will not permanently delete previously viewed items no matter how many times I delete them.

Search bar

Can there be a search bar in feedback so you can use key words from the items description to narrow down feedback on that item before you buy it?

Filter error

I’ve been trying to bid on something, but keep getting an error message, suggesting that there are items I need to pay for before I can bid. My cart is empty, I have paid for the other item I ordered. Any suggestions?

EBAY Android app error on the Bids / Offers listing

Hi guys... I am finding that any offers I make (which are ACCEPTED)seem to stay FOREVER in my Bids / Offers list...there is no way to delete them... even though the items are paid for,deliverde, and deleted now from my PURCHASES list. Can you check w...

Face ID does not work

I cannot get this to work, and Touch ID was not working for some time on my last phone. I tried removing the app and downloading again, but the problem persisted.

Combining postage

HiWhy is there not an ask for combined postage option on the app in your basket many times I've had to ask the seller to re imburs me the price difference wouldn't it be a good idea to have this option on the app rather than having it only on ebay if...