Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

So many bugs!

No matter how many times I clear my recently viewed items they come back every time I open the app. I have uninstalled and reinstalled many times. Also in my selling section, the font is super small and my not relisted item count is never correct. Af...

User avatar by Adventurer
  • 396 Views
  • 0 replies
  • 0 helpful

Removing Recently Viewed items

Why is it that I can delete all recently viewed items and then have them all come right back over and over again?! Please fix

Clothing size continues to disappear after adding

Every time I put in the clothing size (after selecting regular sizing) it continues to disappear immediately after. As a result I’m not able to finish the description and list the item.

User avatar by Explorer
  • 603 Views
  • 5 replies
  • 0 helpful

Pessimo. 1 stella

Da quando hanno fatto la aggiornamento non so riesce più a navigare sul sito. Mi ha costretto a cambiare due volte password. Mentre visito un oggetto compare pubblicità e haker e devo solo scillgetar tutto x rientrare di nuovo anche dieci volte.

Resolved! No delete item option in app cart

There is no delete item in the app shopping cart, only save for later. What if i don't want to save for later?

User avatar by Explorer
  • 986 Views
  • 2 replies
  • 0 helpful

Why am i still seen old bought history

Why can't I delete any of my purchase history. I also have one that I can't delete even after it was refunded back and now it's showing as please pay. A big company like Ebay I would of thought bugs like this would be fix by now. And yes I cleaned my...

cant view items in cart keep getting error messages

Currently having huge trouble trying to view any items in cart. App keeps pausing and thinking only to show an error message.latest app upgrade has caused nothing but ongoing trouble when trying to view items in cart. Watchlist items also go blank at...

Canceled a sale, now i can't relist the item

I'm having a problem in the app, where I can't relist the item for sale, after I had "sold" it, but afterwards suspected the buyer of scamming, and then cancelled the order, but now I can't relist, because I can only make 1,000$ in a month. The item ...

Customers can not view attachments

Customers are not able to see the attachments I am sending them. They stay as small images and are not viewable. Please advise. This started happening yesteday. -Roy (Cencom45)

User avatar by Explorer
  • 402 Views
  • 0 replies
  • 0 helpful

Selling: can’t enter size and therefore can’t post

In the mobile app, the size is unable to be entered and thus it will not allow me to post an item for sale because there is missing information. I am able to enter the size but after about 1-3 seconds it’s automatically erases it. It will not let me ...

Over One Year Of Transactions Showing On Purchased List

Every purchase I’ve made from June, 2017 are now showing on the Purchased List on my EBay App. I am very attentive to clearing completed transactions, once received, and Feedback has been posted. These items are reposted by obvious error. It is extre...

User avatar by Pathfinder
  • 392 Views
  • 0 replies
  • 0 helpful

Sort function when searching

Since the new update (version 5.23.3), I have noticed that certain important search options are no longer available in the drop down menu. For example, I was searching men’s polo shirts. There is no option for a specific size. There is an option for ...

Can’t list on any browser, now the app is broken

I have no idea how eBay have such terrible web and app developers. i have never been able to list on any browser, now the latest update had rendered selling impossible. the attached message pops up relentlessly every single time you tap. Great work

User avatar by Explorer
  • 398 Views
  • 0 replies
  • 0 helpful

buy another option problem

When i have previously bought an item and wanted to buy another, there is no add to cart option, only pay now. I usually have a few things in my cart and want to pay in one transaction, but this is not possible.

User avatar by Explorer
  • 515 Views
  • 0 replies
  • 0 helpful
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