Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Cannot relive item due to photo problem

Leave it to eBay to screw things up when everything is working perfect items are coming up to be relisted and cannot bee related without error messages that keep appearing

Sell similar - edit item condition details

Following the latest update when I try tosell similar I am in able to edit the item condition specifics. This was a problem the last time the iOS app was update to this layout.

Can't choose listing duration

On the new iPhone app, it seems when you relist an item there is no option to change duration of auction? Am I missing it or have they removed it in new app?

latest Mobile app update bugs

Noticed bugs from most recent update on format.1) When using sell similar the shipping service options does not allow you to pick first class usps etc this happens not all the time but enough for me to notice as a top rated power seller.2) There is n...

Preview of revised invoice reverts to original

I was attempting to combine shipping on an invoice on my iPad app. When I finished adjusting shipping (& the display had adjusted the total), I attempted to “preview” the invoice & the mobile app reverted the invoice to show the original multi-item s...

Resolved! buyer can‘t see any items in my ebay store

HiAfter ebay updated,the buyer can‘t see any items in my ebay store by app or phone!!!

Shipping while listing an item not working

Maybe I can't navigate it correctly, but when I try to list an item. Shipping for Canada works fine but for USA and international, it won't show more than one and it keeps replacing it. I have the Canada app as that's what I have access too but shipp...

Resolved! New Version of Android Mobile App Removes Multi Photo Uploads?

My name is Brian. I sell over 200+ a week. Taking 12 photos per item and a average of 220 items, means that I upload 2640 photos per week. As of my force downloading this "update". I can now only upload one photo at a time. Do you think this increase...

List Multiple Photos at a time. FIX THIS NOW

I have seen countless threads about this topic. Android users are understandably annoyed that we have to list items one photo at a time. If those photos aren't the most recent that means scrolling down through all your photos until you find what you ...

Appearance Changed and Purchase Price showing as shipping price in selling list

The appearance of my selling list changed today even though there hasnt been an update on the app in a week!! It is showing larger pictures now and is showing the auction prices as the shipping price too! what caused this, please fix it!! (see screen...

Error Type 243012

Hi, I've been using the barcode scan feature for months without issue. Most recently I used it on Tuesday with no problem and then something was updated on the eBay side with the interface either on Wednesday or Thursday since it looks completely dif...

Resolved! Please add Custom Label SKU to the eBay app

I’m hoping someone in the app department reads this and adds it to a future update. It would be nice to view the custom label SKU to your item listings, since a lot of sellers use this for bin locations it helps to look on the fly where you item is l...

Memory casch

Hi,i can not list any item because memory casch exist ? What can i do, please?

Latest Promotion Still Gives Only 8% eBay Bucks with latest APP download

Today I received an email stating eBay’s latest promotion of 10% eBay Bucks using the App and 8% on their website. I deleted the APP I had on my iPad and downloaded the APP again from their email. Problem is that the APP is still only showing 8% eBay...

They are fake

I bought item and it hasn't arrived and i didn't recived refund. They said that I should recive my refund in 48 hours and it still is not on my credit card after 10 days. Please help me!