Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Problems Cropping Photos with new update

Anyone use the mobile app for listing? I have been experiencing problems cropping photos. I can crop the first 4-5 photos, but then when I go to crop more the app will not allow me to apply or save changes.

history

my unsold and not yet relisted items, from upto two months ago have been automatically deleted from my history, yet my purchases from the past ten years are not accessible, hideable or deletable. Ridiculous.

Saved searches no longer work.

I made the mistake of thinking updating my ebay app would be a good idea. Now my saved searches no longer work and that is a huge problem for me. When I navigate to the Following tab and click on searches I have saved, the screen blinks as if refresh...

iOS touch

iOS touch funktioniert nicht

Buyers request

I have a case opened against me as a parcel has gone missing, I am trying to reply but every time I click reply once I’m in the buyers request I get an error message?

Ebay mobile when I purchase

When I purchase an object in the selection of the destination from an error il loading the list of saved destinations, presenting only the main one

Unable to pay with Paypal with app

First off, I have all if the lastest updates of Chrome installed. When I try to pay using Paypal with the app it says that's it's establishing a secure connection then takes me to a Paypal page that says that I need to update my browser. Again, I hav...

EBay & Apple IPhone

What a nightmare trying to navigate eBay using an iPhone. Error after error. I used search to look up apple pie plate and get an error instead of a list of items for sale. I attached photos of some problems I get continually while using iPhone on eBa...

Selling defaults

The app no longer recognises my usual selling details. If repeated changes are not to be applied automatically, users should be able to save default selling options such as which courier is used and postage price. Needing to change the 'recommendatio...

Purchase history

Why is this STILL an issue?! I want to be able to hide or preferably delete purchase history, just like I have on the full site and just like I can delete items I have sold when transaction and delivery is complete.

Store products not clickable

My store products are not functional on the app.. nothing is clickable.. it caused my sales to drop badly.. please fix it as soon as possible!

Ebay app for Android not working!

My Android Ebay app has suddenly stopped working. All I'm getting is the title bar, a white background and that annoying blue buffering circle. Virus check on phone reveals no issues, and all other apps are working fine. Any ideas please on how to fi...

eBay not opening since update

Since the last eBay update the logo has disappeared from the icon and it is displaying as Null. I can’t delete or uninstall the app, it won’t update and I cannot open it. Very frustrating! Any advice?

Mobile app no longer connects

Hi - For several days now (probably since the last app update) the app has become useless since I can't sign in. IPhone reboots haven't helped. I am definitely connected to the Internet (wifi usually; LTE occasionally) Please see the attached screen ...

New Ebay app

I’ve had so much trouble with the new Ebay app. I don’t receive my emails they go to trash. No saved sellers on my list. My purchase history says unavailable. What’s going on. I’ve called Ebay 4 times they say it’s fixed. It’s not. I also can’t revis...