Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

MPN required to list but not listed under item specifics...

hi,i am running into issues with the new listing format that will not allow you to list an item because it is requesting MPN #, however there is no MPN option under item specifics so it continues to say you cannot list this until you enter MPN #... s...

Wrong screen layout on iPad Pro 12.9

Wrong screen layout on iPad Pro 12.9 (2017), iOS 11.3.1 Reinstalling the app helps just for one app start, then falls back to the “enlarged” view. Pls see attached, where the 1st pic is the initial app start, the 2nd is all subsequent...

New Android App

There is no longer a "Good Til Cancelled" option on here. The Barcode Scanner never works and shuts the app down. Everything defaults to Auction style... please fix!!!

Not accepting pay pal when listing through eBay iPhone app

I created a new listing and when I went to list it ebay says please add payment option, I added pay pal email address and when I hit list it still flags the listing as incorrect missing payment information. I am experiencing this through the eBay app...

Issue on login e-bay account in different phone.

Hi e-bay community.i'd experiencing an issue today when I unable to login using my password when I'm login using android phone, but when I tried to login using iPhone there's no issue at all.My Android phone has been updated to the latest version but...

Be nice to ebay tech teams; I see now they’re just troubleshooting ebay leadership decisions

Blanket apology to every ebay tech out there trying to keep up who I was sarcastic and rude to. After reviewing your CEO’s leadership attitude, I see now that you are all doing the best you can and that if you had more say in these matters, most of t...

Can’t sell if I can’t list. When is the First Class shipping option coming back to the app?

I don’t use ebay’s Shipping labels and don’t know what my box measurements & weights will be at the time I list other than they are under 16 oz and therefore qualify for first class. When will you remove the weights & measurements requirement from th...

App support team

Who are you and do you insist on putting” your feedback is important to us” or let us know at www.ebay.com/iOS “??Why don’t you try earning your wages and actually help us app users out by recognising the issue , responding to it and fixing it instea...

Resolved! Why doesn’t ebay cross test their updates before releasing them?

This might be a clue. Apparently ebay CEO is more interested in his staff pleasing HIM than his customers, the sellers. Note his LinkedIn post today, while we’re in these community forums begging for them to fix their horrible app problems among a th...

Selling days no longer an option

I always use the app to list something. I mostly do fixed price and list for 30 days but occasionally inlist something for 7 day auction. now you no longer have an option for any length of time when listing an item. It automatically selects good till...

Latest Update App does not have edit Available Quantity Option

Has anyone experienced the same?items listings which go down to zero, is there a way to edit it back to 1 or more?

No condition option on listings & funky picture listings

The app is almost completely broken for selling, but I’ve been managing to use it anyway with limited success. Now today the item condition option is gone completely. Most of my listings are for vintage car parts that are untested, so I sell them as ...

Latest update missing time left

EBay app no longer shows the time left before a listing expires....FOR GOODNESS SAKE IT IS SUPPOSED TO BE AN UPDATE!!!....Fixing bugs?...Your just creating more....

Hey ebay, I can’t relist items in your app update because there’s no first class shipping

I ship most of my items first class mail. Is there a reason you dropped that from my relistings? Is there a reason why I’m having to re-input my shipping information in a relist? Oh, the 1990s called looking for you, they want their old app technolog...