Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Buyers can’t pay my items on Ebay’ App because I am using merchant account (Authorized.net)

I lost 80% total sale because buyers can not pay my items on Ebay’ App, they need to use computer or browser on mobile(classic site). I am using merchant account (authorized.net) to receive the payments. Please fix this problem.

Not receiving messages from buyers

I am not receiving some messages from buyers in my eBay inbox ; but they are getting through direct e-mail as count and nothing showing up at eBay.com inbox folder. Really frustrating ; if I can not reply to potential buyers with their questions .. T...

Hate the update calculated shipping and buy it now 30 days?

First of all what happened to the calculated shipping option? All it has is service, how much I'm gonna charge no matter where the buyer is at, and local pick up. Second I created a buy it now listing and it's for 30 days no option for the 7 days. I ...

Keyboard won’t pop up in description field

Please help! The keyboard no longer pops up in the description field . I can’t type anything for a description. This is since the app update . What can I do

SELLERS DON'T USE! APP Changes Listing

The app changed seven day listings to 30 day- On a simple relist.Previously, they added 'Good til cancelled' when I attempted to modify a relist.What else is it changing? I don't sell much anymore, and you are quckly making it too frustrating to do t...

App problems again

Just did the newest update on IOS App and now the feedback won’t load. Every single time I do an update something else doesn’t work. Can you guys get your act together?

Issue with classic site

There is an issue with the classic site when using it all I get is my watch list no matter what I attempt to click under my eBay it just freezes on my watch list & does nothing others are having issues as well @mobile_ app_helpplease see this post on...

-lease bring back night mode

Hello I writing this because I’d like the night mode returned back to this app. It was no there a few updates back. It was great for night time browsing , much easier on the eyes. Even with the brightness all the way down this is just too bright. I’m...

Repeatable app crash (Photos) on iPad Pro - Step By Step...

EBay iOs app feedback: I love the app and use daily and have for years. The last few updates have issues I would like to report to the app team. First the details: 12” iPad Pro - kept updated but not modified. Critical Issue: Note: I pre-shoot my pho...

Resolved! Problems with Postage fees

I have used the e bay app on my I pad over the years but since it has changed I am having trouble with the postage. I put in what I want and cancel the collect an item choice but when I look at my listing it has changed the postage and has given a co...

Problema con App su iphone X

Buongiorno,volevo segnalare che con Iphone X aggiornato a ios 12 ma anche precedentemente, non si riesce a pubblicare un annuncio di vendita direttamente dal telefono, arrivato alla compilazione del titolo, non si riesce a proseguire.Spero in una vel...

Latest app update for listing on Ipad

The new update is problematic for listing. The listings do not save if you want to continue later, they do not show up immediately as an item for sale, there is no choice for different fonts or letter sizing or any other listing tool. The previous me...

Unable to de-select auto-relisting in new app?!

Hi, In the new version of the app, you are no longer able to deselect the auto-resisting option. I phoned the call centre and they confirmed that this can only be done on a desktop. Why would this be removed from the app? This would mean that sellers...

Enregistrement du brouillon

Bonjour depuis plusieurs jours je ne peux plus faire de nouvelles annonces le brouillon ne s’enregistre pas sur IPhone 5smerci

“Find” can only find contiguous words (one word after the other) while finding.

EBay iOs app feedback: I love the app and use daily and have for years. The last few updates have issues I would like to report to the app team. First the details: 12” iPad Pro - kept updated but not modified. Odd Issue: Note: I pre-shoot my photos, ...