Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

iPhone Missing app Icon

I go to my apps it’s says open. But it is not showing up anywhere on my phone. I have signed in an out of my iPhone and eBay and still nothing. Has anyone else had issues with this. (iPhone 8plus)

Best Offer settings change between web and Android

So I started a listing on the website and put in a BIN price and Best Offer price which wasn't half of the BIN price. I went to mobile using Android to add pictures. The Best Offer price had been changed to HALF of the BIN price. This is totally unac...

Purchases suddenly shows old items which are unable to be deleted

A few months back, a whole heap of old purchases returned to the purchases page in the app. They are unable to be deleted, and on a computer are in the list of hidden purchases, with no option to be hidden or unhidden. So very annoying! Please help!

User avatar by Explorer
  • 478 Views
  • 0 replies
  • 0 helpful

Unable to change fixed price listing durations in 5.27.0

After updating the app on my phone to 5.27.0, I can no longer change the duration for fixed price listings when I create them. They default to "good til canceled". Also, all auction style listings default to "automatic relist". Neither of these are a...

User avatar by Rising Star
  • 497 Views
  • 0 replies
  • 1 helpful

eBay changing my payment methods?

Due to this recent update through eBay my sales have dropped approximately 90%!! I am now seeing that my listings have been changed indicating that I only accept money orders or checks?? I now must find a desktop (our local library still has them) an...

Iphone app keeps shutting down

I’m absolutely fed up with my iPhone app shutting down while I’m in the middle of browsing, it’s putting me off using it because I always have to start my search again and if I was looking at new items from s saved search they don’t come back up!!!

Active list is empty

The app had worked beautifully until this morning when I have been unable to view my active listings, I have two but when I click on them I get the message “You have no active listing”. I am force to use the web and not the app. Please sort it!!

User avatar by Pathfinder
  • 1561 Views
  • 36 replies
  • 1 helpful

Don't like the new layout

Please change it back. Get so confusing. This should be easy to use. U make it way to complicate

ipad active selling loads SLOW and in CHUNKS, cannot scroll easily

The ipad version 5.27.0 now loads the active selling in chunks and slowly. It takes me forever to scroll through my active list. You have done dumb stuff like this before ebay. Was this Scotts idea or some marketing dork? Just put it back and let us ...

User avatar by Adventurer
  • 507 Views
  • 0 replies
  • 0 helpful

Sort error

Hello, something recently happened with my eBay app where my active items show up with the views and watchers on the bottom of the item and the format is larger. It is not letting me change the sorting to how it used to be with the watchers and viewe...

Charge to revise my item?!

So why is the app charging me to fix the category (thanks to my shorts and pants all defaulting to tops with the platform change) and revising the shipping costs?! Errr!Cant attach screenshot coz when I try I lose this all errr

Unable to delete old purchases

I have lots of stuff in my purchased list on the app. Have left feedback etc. Can’t or app won’t let me delete them . What can I do, please ? Paul sims

User avatar by Explorer
  • 616 Views
  • 3 replies
  • 0 helpful

eBay app not staying active in multitasking

Hi I'm using andriod 8.0 on Samsung S8+ and the eBay app is not staying active in the multitasking menu. Basically it disappears from multitasking as soon as I switch to another app.

User avatar by Enthusiast
  • 466 Views
  • 2 replies
  • 0 helpful

Crashing

Is anyone else having problems with the eBay iOS app for iPad? For the past three days mine has been constantly crashing going back to home screen.

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